phabrica Posted December 5, 2019 Share Posted December 5, 2019 Hi,i'm back to Heliohost services, and would like to know why my new Domain is out of the internet yet. phabricademoda.com.br Thanks! Quote Link to comment Share on other sites More sharing options...
wolstech Posted December 5, 2019 Share Posted December 5, 2019 That domain is showing as having no DNS records. You'll need to contact your registrar if you help setting the name servers on your domain. Please set the name servers to NS1.heliohost.org and NS2.heliohost.org We see these records as of now (none at all): https://bybyron.net/php/tools/dns_records.php?domain=phabricademoda.com.br&rec=ALL Quote Link to comment Share on other sites More sharing options...
phabrica Posted December 5, 2019 Author Share Posted December 5, 2019 Thanks!! Quote Link to comment Share on other sites More sharing options...
phabrica Posted December 5, 2019 Author Share Posted December 5, 2019 (edited) hello I made the change of dns but still can not access the domain Edited December 5, 2019 by phabrica Quote Link to comment Share on other sites More sharing options...
wolstech Posted December 5, 2019 Share Posted December 5, 2019 The settings are still not correct. Make sure you actually set custom DNS servers, and allow several hours for the settings to take effect. We see this: https://bybyron.net/php/tools/dns_records.php?domain=phabricademoda.com.br&rec=NS A correctly configured domain will have records similar to these: https://bybyron.net/php/tools/dns_records.php?domain=raxsoft.com&rec=NS Quote Link to comment Share on other sites More sharing options...
phabrica Posted December 5, 2019 Author Share Posted December 5, 2019 Thanks Again! Quote Link to comment Share on other sites More sharing options...
wolstech Posted December 5, 2019 Share Posted December 5, 2019 No problem. The .br domains are a known issue due to the .br TLD not following industry standard practices used by nearly every other domain TLD out there. As a result, DNS issues with these domains are common. Quote Link to comment Share on other sites More sharing options...
phabrica Posted December 5, 2019 Author Share Posted December 5, 2019 The ns1.heliohost.org is ok but the ns2.heliohost.org is being declined by RegistroBr https://registro.br/tecnologia/ferramentas/verificacao-de-dns/ Quote Link to comment Share on other sites More sharing options...
vanisk Posted December 5, 2019 Share Posted December 5, 2019 1 Quote Link to comment Share on other sites More sharing options...
wolstech Posted December 5, 2019 Share Posted December 5, 2019 Ns2 is down at the moment. http://heliohost.grd.net.pl/monitor/ Quote Link to comment Share on other sites More sharing options...
Krydos Posted December 7, 2019 Share Posted December 7, 2019 Ns2 has been restarted. Quote Link to comment Share on other sites More sharing options...
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