otmanait Posted November 19, 2019 Posted November 19, 2019 I believe that my account is incorrectly suspended,please solve that problem my HelioHost username is otmanait my server your account is on tommy my HelioHost main domain is clicks4cash.heliohost.org I have not violated any terms of service. please help me.
Flaze Posted November 19, 2019 Posted November 19, 2019 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.If you still see the suspended page, please clear your cache.
otmanait Posted November 19, 2019 Author Posted November 19, 2019 I believe that my account is incorrectly suspended,please solve that problemmy HelioHost username is otmanaitmy server your account is on tommy my HelioHost main domain is clicks4cash.heliohost.orgI have not violated any terms of service. please help me.
wolstech Posted November 19, 2019 Posted November 19, 2019 High load again. Please disable or fix whatever script you're running. It's either broken or too heavy to run here. If it happens again, you won't be unsuspended until we delete the file in question. You've caused several minutes of downtime on our flagship server both times this has happened. If you need help identifying the script, let me know and I'll have Krydos locate it for you. Unsuspended. 1
otmanait Posted November 19, 2019 Author Posted November 19, 2019 suspended again i have just one file 9Kb please solve that problem
otmanait Posted November 19, 2019 Author Posted November 19, 2019 I believe that my account is incorrectly suspended,please solve that problemmy HelioHost username is otmanaitmy server your account is on tommy my HelioHost main domain is clicks4cash.heliohost.orgI have not violated any terms of service. please help me.i have just one file his size 9 KB
wolstech Posted November 19, 2019 Posted November 19, 2019 That script appears to be the backend for what may be a clickbot (probably an advertising abuse app of some kind). It's s receiving way too many hits and is clogging up the server. In addition, depending on what the app that's calling it is actually doing, it may also be against our Terms of Service. Please host that somewhere else. Your account cannot be unsuspended unless you agree to never host that script here again (in which case I'll delete it, drop the related database, and unsuspend you).
otmanait Posted November 19, 2019 Author Posted November 19, 2019 (edited) my HelioHost username is otmanaitmy server your account is on tommy my HelioHost main domain is clicks4cash.heliohost.orgI have not violated any terms of service. please help meplease unsuspend my website to get my files Edited November 19, 2019 by otmanait
vanisk Posted November 19, 2019 Posted November 19, 2019 There is no use in creating a new topic for the same issue. wolstech, already replied to you in your previous post as to why your account is suspended. https://www.helionet.org/index/topic/37724-solved-suspended-hh-otmanait/?do=findComment&comment=167564
otmanait Posted November 19, 2019 Author Posted November 19, 2019 (edited) thank you But i need my files ,my website suspended because it receive a lot of visitors and now i need my file to use another hosting Edited November 19, 2019 by otmanait
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