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[HH#386544] Re: Heliohost.org and Helionet.org account removal


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Posted (edited)

I guess the dargdarg account was on Tommy and the one with [redacted] is the one pending validation. So you'd like to have both deleted?

Edited by flazepe
Redacted email
Posted

Yes, I would like to have both of them deleted.

czw., 3 paz 2019 o 16:17 Heliohost Support
napisal(a):

> I guess the dargdarg account was on Tommy and the one with
> [redacted] is the one pending validation. So you'd like to have
> both deleted?
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet.org/index/index.php?showtopic=37180
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>

Posted

The hosting account dargdarg was deleted during the Tommy crash and does not currently exist.

 

The account that's waiting validation was never created and the pending validation has been cancelled at your request.

 

Since you asked for Helionet account to be removed in your subject line, the forum account dargdarg has been removed.

Posted

Hello,

Thank you for help but there must be still some database entries left
related to both my e-mail address [redacted] and username
dargdarg, when I perform a test where i try to log in ino heliohost.org I'm
sucesfully identified and recognized as heliohost user and a prompt about
extended maintenance:

"That account has been backed up and then taken offline due to extended
maintenance on the server that you were on. Occasionally we need to rebuild
our servers to keep them operating at peak performance. This process
usually takes a week or so. In the meantime we recommend downloading your
backup , and then creating a new account
. You can follow us on Twitter
and like us on Facebook
for the latest news. Once your
server is operational again we will make a news post, and then you will be
able to transfer your account back to the server you were on if you want
to. If you need help with anything please don't hesitate to contact support
. "

czw., 3 paz 2019 o 23:21 Heliohost Support
napisal(a):

> The hosting account dargdarg was deleted during the Tommy crash and does
> not currently exist.
>
> The account that's waiting validation was never created and the pending
> validation has been cancelled at your request.
>
> Since you asked for Helionet account to be removed in your subject line,
> the forum account dargdarg has been removed.
>
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet.org/index/index.php?showtopic=37180
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>

Posted

No problem. That's bcuz you're account got deleted during the Tommy maintenance. Don't worry about that message. Your account no longer exists.

Posted

Ok thank you very much. One more last thing, can i have my e-mail address

anonymized in the forum support thread where my replies are appearing on

heliohost.org

https://www.helionet.org/index/topic/37180-hh386544-re-heliohostorg-and-helionetorg-account-removal/?p=165382?

By accident i posted it once in plain text and I don't want any bot to scan

it and start spamming me.

 

Thank you

 

sob., 5 paz 2019 o 14:18 Heliohost Support

napisal(a):

 

> No problem. That's bcuz you're account got deleted during the Tommy

> maintenance. Don't worry about that message. Your account no longer exists.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=37180

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

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