HelioHost Posted August 29, 2019 Posted August 29, 2019 Username: N/A, Server: N/A, Main Domain: N/A Hello HelioHost friends. I am not sure if I got this right: my site washosted at Tommy I think (username: jd) and is affected by the ongoingmaintenance process. If I got it right I should recreate my site from mybackup to Ricky and then get it transferred to Tommy. In that case since Irecently donated am I eligible for an invite? Also if I get an invite willI be able to use the same username? Thank you!
Luigi123 Posted August 29, 2019 Posted August 29, 2019 You are eligible to receive an invitation. First of all, how did you donate? And if you want to use the same username, we will need your forum username so that we can rename it for you.
HelioHost Posted August 30, 2019 Author Posted August 30, 2019 Hello again. I donated last April in the GoFundMe campain for the SparkieServer. It was 5,00 USD via Paypal with transaction id: 763941691G802374T. My account username is: jd. However my forum username seems to be different(sklpns). Thank you! On Fri, Aug 30, 2019 at 1:32 AM Heliohost Support wrote: > You are eligible to receive an invitation. > First of all, how did you donate? And if you want to use the same> username, we will need your forum username so that we can rename it for you.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic6780>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Luigi123 Posted August 30, 2019 Posted August 30, 2019 Alright perfect! You will need to wait for our root admin to verify your donations, rename your forum account and send an invitation to your email.
HelioHost Posted September 3, 2019 Author Posted September 3, 2019 Hello friends,anything new on that invitation?Thank you! On Sat, Aug 31, 2019 at 12:06 AM Heliohost Support wrote: > Alright perfect! You will need to wait for our root admin to verify your> donations, rename your forum account and send an invitation to your email.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic6780>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Sn1F3rt Posted September 3, 2019 Posted September 3, 2019 Maybe your request was missed somehow. You'll be sent an invite soon. Sorry for the delay.
HelioHost Posted September 3, 2019 Author Posted September 3, 2019 That's allright, thanks again! On Tue, Sep 3, 2019 at 3:49 PM Heliohost Support wrote: > Maybe your request was missed somehow. You'll be sent an invite soon.> Sorry for the delay.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic6780>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted September 3, 2019 Posted September 3, 2019 Sorry about the delay. Did you donate via the GoFundMe?
Sn1F3rt Posted September 3, 2019 Posted September 3, 2019 @wolstech: Yes he did. Hello again. I donated last April in the GoFundMe campain for the SparkieServer. It was 5,00 USD via Paypal with transaction id: 763941691G802374T
wolstech Posted September 3, 2019 Posted September 3, 2019 Krydos is the only one who can verify that, so it may be a while before he sees this. I can only verify regular Paypal and Skrill donations. Normally I'd just agree to send it due to the wait, but I can't find his old account. No such account exists (under either jd or sklpns).
Sn1F3rt Posted September 3, 2019 Posted September 3, 2019 @wolstech: Yeah an account does exist under the username 'jd' . See this:https://www.heliohost.org/status/?u=jd . Where did you check such that you didn't find?
wolstech Posted September 3, 2019 Posted September 3, 2019 I check in the backup system. It turns out the tool in question is just terrible at sorting stuff alphabetically... Found and invite sent.
HelioHost Posted September 11, 2019 Author Posted September 11, 2019 Got the invite, thank you very much. However when I login with the usernameunder which I created the account (jd) I get the following message: Account Status That account has been backed up and then taken offline due to extendedmaintenance on the server that you were on. Occasionally we need to rebuildour servers to keep them operating at peak performance. This processusually takes a week or so. In the meantime we recommend downloading yourbackup , and then creating a new account. You can follow us on Twitter and like us on Facebook for the latest news. Once yourserver is operational again we will make a news post, and then you will beable to transfer your account back to the server you were on if you wantto. If you need help with anything please don't hesitate to contact support. Is it normal? jd was the username I was using in the server that was undermaintenance. I thought I could use it right away in Ricky. Have I donesomething wrong? Should I have used the forum username (jd1). Sorry to bother you again and thank you very much! On Tue, Sep 3, 2019, 3:49 PM Heliohost Support wrote: > Maybe your request was missed somehow. You'll be sent an invite soon.> Sorry for the delay.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic6780>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Byron Posted September 12, 2019 Posted September 12, 2019 Did you try to signup with the same domain as you had before and what was it?
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