HelioHost Posted August 29, 2019 Posted August 29, 2019 Username: N/A, Server: N/A, Main Domain: N/A Dear Sir, I sent you a picture of the donation a few days ago, so I am waiting for your reply, the donation was done earlier, I was a user of "Tommy" server for a long time (more than a year), when the "tommy" problem happened I wrote to you, after it was solved my account was deleted. i would like your answer if i still get access or not. thank you Have a nice day
Sn1F3rt Posted August 29, 2019 Posted August 29, 2019 Please mention your username (forum also if at all it's different). Also, would be better if you could resend the pic.
wolstech Posted August 29, 2019 Posted August 29, 2019 Pictures and attachments cannot be received via the email support. Did you post it on the forums, or can you send us a link to it instead? Also, as in the previous response, please provide your username so we can send the invite to the email address of your old account.
HelioHost Posted August 31, 2019 Author Posted August 31, 2019 Hallo, ant thnx for the ricky invitation, after i create my account i got this message. Account StatusThat account has been backed up and then taken offline due to extended maintenance on the server that you were on. Occasionally we need to rebuild our servers to keep them operating at peak performance. This process usually takes a week or so. In the meantime we recommend downloading your backup, and then creating a new account. You can follow us on Twitter and like us on Facebook for the latest news. Once your server is operational again we will make a news post, and then you will be able to transfer your account back to the server you were on if you want to. If you need help with anything please don't hesitate to contact support. Download or Sign up
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