PCBSunbird Posted August 28, 2019 Posted August 28, 2019 Can't find the post I wrote this on, but was told I would manually be given a link to my site backup a few days ago (user is sunbird) as I am not getting an email link.Still have not received this.Please send toTLSRENTALS@SBCGLOBAL.NET
wolstech Posted August 28, 2019 Posted August 28, 2019 The email has been resent to the address on file (which matched the one above). It should arrive from a gmail account with the subject "HelioHost Tommy Backup"
PCBSunbird Posted August 28, 2019 Author Posted August 28, 2019 I just received it, but how to I unzip a gz file?
Sn1F3rt Posted August 28, 2019 Posted August 28, 2019 Use this tool to convert it into a zip file: https://convertio.co/tgz-zip/ and download the file. Now extracting the zip file is easy.
PCBSunbird Posted August 28, 2019 Author Posted August 28, 2019 Thank you and sorry for all the questions. What domains to I put on godaddy to point to johnny?
Flaze Posted August 28, 2019 Posted August 28, 2019 You mean our nameservers? It's ns1.heliohost.org and ns2.heliohost.org.
Sn1F3rt Posted August 28, 2019 Posted August 28, 2019 @flazepe: That doesn't mean that site isn't to be trusted. I use it for all my conversions and it's a good one. It's not that I don't recommend 7-zip but he'll have to install it. @PCBSunbird: Just point the domains you used to have on your previous account, to HelioHost nameservers.
Flaze Posted August 28, 2019 Posted August 28, 2019 I know. I used Convertio a lot but keep in mind that she's extracting a personal backup. Might as well take precaution.She only needed to install 7-Zip once. She can even download a portable version over at PortableApps. After that, she can use it to extract almost everything without downloading anything. Sorry if I sound triggered.
PCBSunbird Posted August 28, 2019 Author Posted August 28, 2019 (edited) I moved everything into Johnny, but get the following message: Ahoy! You're seeing this page because the server responsible for hosting this website is currently out for repair. Repairs In ProgressWe're working to recover data and get this server back online as soon as possible.If you came from the internet and were expecting to see a website here, please check back later.If you're a webmaster hosting your site with HelioHost, please check our News forum for updates on repairs and any action you may need to take. If you have questions, feel free to ask us in our Customer Service forum. Sorry for any inconvenience this may have caused. Website is pcbsunbirdcondo.com Edited August 28, 2019 by PCBSunbird
Flaze Posted August 28, 2019 Posted August 28, 2019 A root admin has to remove your domain from the DNS cluster before you can use it again. It never showed any error since you set it as your primary domain (when signing up).
Sn1F3rt Posted August 28, 2019 Posted August 28, 2019 Yep. A root admin like wolstech, Krydos or Byron.
PCBSunbird Posted August 28, 2019 Author Posted August 28, 2019 will they see this or do I need to post this elsewhere?
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