Jump to content

Recommended Posts

Posted

Username: avepy, Server: Johnny, Main domain: avepy.heliohost.org

 

Hi. I would like to get access to Java. since I wait several times to use and they prevent me from accessing it. Now I need if you can give me please.

Username: ave_py

Posted

Hmm.. It's assigned on an automatic basis. As the Java access is removed from inactive accounts it's granted to users like you. So you need to wait. You are also shown an estimated wait time in the Java page in cPanel.(That's a gross estimation though)

  • Like 1
Posted

As described by one of our users in a previous response, Java is assigned automatically. We do not offer any way to skip the queue, and the wait (especially on Johnny) can be a month or more at times. As of this reply, the estimate is showing July 28th. You will need to keep your account active and be patient until you receive access. Note that the wait shown is usually a worst case scenario and most users receive it sooner than the date shown.

 

If you need Java sooner, moving your account to Tommy can shorten your wait. The wait on Tommy is only about 7 days at the moment, as opposed to 25 days on Johnny.

Guest
This topic is now closed to further replies.
×
×
  • Create New...