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Posted
Hello, I can not connect by SFTP, I have read instruccion for it https://wiki.helionet.org/Uploading_files_to_your_site and I have read solutions in foro but it not run for me, Filezilla report me:
 
Status: Connecting to tommy.heliohost.org:1342...
Status: Connected to tommy.heliohost.org
Error: Received unexpected end-of-file from SFTP server
Error: Could not connect to server
Status: Waitintg for reconect...
Status: Connecting to tommy.heliohost.org:1342...
Respuesta: fzSftp started, protocol_version=8
Command: open "fjmduran@tommy.heliohost.org" 1342
Command: Pass: *********
Status: Connected to tommy.heliohost.org
Error: Received unexpected end-of-file from SFTP server
Error: Could not connect to server

 

Server name: Tommy

User name: Fjmduran

 

Any idea?

 

Thanks in advance

Posted

Unexpected end of file is usually either the server being overloaded, or something interfering with the connection in my experience. If trying again later doesn't fix it, my next suggestion would be to try a different internet connection (especially if you're at work or school, where firewalls are likely to block it).

Posted
Hello, I can not SFTP connect still, I have try with internet connection of my work, my house and my smartphone.
 
I want read bitacora.txt file that my java application generates for log. File is generated with permission 640 in logs folder. Logs folder has 777 permission. I change bitacora.txt permission to 777, but when I reload page, permission change to 640 so I can not read file, I get a error http 401: could not read file “/home1/fjmduran/logs/bitacora.txt” as uid 4165

 

 

Any idea?

 

Thanks,

Posted

Try plain FTP on port 21 instead. It usually works when SFTP won't.

 

As for Java logs, I have no idea. Krydos would be the one to know more about why that's happening.

Posted
Hello, thanks for your time.
When I try with FTP on port 21 with several internet connection, I get the same behaviour:
 
Status: Resolving address tommy.heliohost.org
Status: Connecting a 65.19.143.6:21...
Status: Connection stablish, waiting welcome message,
Status: Inicializando TLS...
Status: Verify certificate...
Status: TLS established connection.
Status: Registered
Status: Retrieving the directory listing...
Command: PWD
Reply: 257 "/" is your current location
Command: TYPE I
Reply: 200 TYPE is now 8-bit binary
Command: PASV
Reply: 227 Entering Passive Mode (65,19,143,6,254,32)
Command: MLSD
Error: The connection exceeded the timeout after 20 seconds of inactivity
Error: Error retrieving directory listing

 

 Regards,

Posted

 

Hello, thanks for your time.

When I try with FTP on port 21 with several internet connection, I get the same behaviour:

 

Status: Resolving address tommy.heliohost.org

Status: Connecting a 65.19.143.6:21...

Status: Connection stablish, waiting welcome message,

Status: Inicializando TLS...

Status: Verify certificate...

Status: TLS established connection.

Status: Registered

Status: Retrieving the directory listing...

Command: PWD

Reply: 257 "/" is your current location

Command: TYPE I

Reply: 200 TYPE is now 8-bit binary

Command: PASV

Reply: 227 Entering Passive Mode (65,19,143,6,254,32)

Command: MLSD

Error: The connection exceeded the timeout after 20 seconds of inactivity

Error: Error retrieving directory listing

 

Regards,

But u know both the FTP & SFTP service works for me.

Posted

SFTP and FTP both work fine for me on Tommy. Since he says he tried 3 different connections and devices, it's his account. I'll let Krydos figure it out.

Posted

His second try was for FTPS which we don't support. We support SFTP and FTP, but not FTPS.

 

First go to http://portquiz.net:1342/ and tell us what you see on that page. If it fails to connect that means your port 1342 is blocked by your firewall or your ISP.

 

If you see "You have reached this page on port 1342" then the next step is to make your SFTP settings in Filezilla look like this

f88a4efe257ba5c350513e245b327060.png

Posted

Are you using a recent version of Filezilla? If it's an old version, it's possible that Tommy is requiring a more recent encryption cypher to be used than is supported. Upgrading Filezilla should fix that.

 

Note that if you connect via plain FTP for a test, this will expose your account password unencrypted over your internet connection. Whether that's a problem or not depends on how serious you want to take security (if you don't care at all, you might as well just use FTP all the time). You can connect to an anonymous ftp server such as ftp.funet.fi (port" 21 username: anonymous password: blank/anonymous/anything) to simply test if Filezilla is working at all.

 

Not tried, but this site lists some public SFTP servers which you to use to test whether SFTP is working for you at all:

https://sftp.net/public-online-sftp-servers

Posted

Hello

 

I have the same problem with WinSCP v5.15.1

Settings are according with Krydos's post 4 June 2019 - 07:35 PM

 

Plain FTP works well.

 

Any idea?

Thank advance

 

 

post-101386-0-42457900-1560015912_thumb.jpg

Posted

Hello

 

I have the same problem with WinSCP v5.15.1

Settings are according with Krydos's post 4 June 2019 - 07:35 PM

 

Plain FTP works well.

 

Any idea?

Thank advance

You mean the problem is with SFTP?

Posted

 

I have the same problem with WinSCP v5.15.1

Settings are according with Krydos's post 4 June 2019 - 07:35 PM

 

You mean the problem is with SFTP?

 

Yes, naturally.

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