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Posted

HI team,

 

Could any administrator kindly check the load on the server due to my account. I am having some issues with PrestaShop.

 

Also please check if the ip : 106.198.135.94 is blocked. Then kindly unblock it.

 

Regards,

Posted

Your IP isn’t blocked. There maybe the issue with your account.

 

I will escalate this to our root admin to check this out.

 

Escalating

Posted

It's not you, it's Prestashop. That software is very heavy, and honestly I've never seen it run well on Johnny for anybody. The server is too slow.  It runs on Tommy, but even there it's a bit sluggish compared to other software.

 

I'd suggest finding a different program or moving to Tommy.

Posted

Sorry I couldn't reply over the last couple of days.

 

You all were right. Prestashop is itself an unstable software, even the lower versions generate heavy load on CPU. I installed AbanteCart and its working fine. Thanks to all of you for helping me out.

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