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Posted

Username: harryahl, Server: Johnny, Main domain: harryahl.heliohost.org

 

I am having a very similar issue to the person in this post:

 

https://www.helionet.org/index/topic/28141-solved-request-to-connect-remotely-to-postgresql/

 

I am using R to access with these parameters:

 

database= "harryahl_hrsamplepostgresql"

host = "johnny.heliohost.org"

user = "harryahl"

 

And I get this error:

 

Error in connection_create(names(opts), as.vector(opts)) :

FATAL: no pg_hba.conf entry for host "70.36.251.250", user

"harryahl", database "harryahl_hrsamplepostgresql", SSL off

 

Please advise. I appreciate your help.

 

Harry

Posted

You have to request remote access for Postgres. We don't allow it by default.

 

For fastest response, we suggest you post on the forums requesting it (we can't escalate emails, so they sometimes sit for a while before the admin who handles this sees the request). We need to know which database and database user will need access, and what IP will be connecting (or we can allow all).

Posted

Thank you for the response. Where should I post this information?

 

On 2019-03-23 06:42, Heliohost Support wrote:

> You have to request remote access for Postgres. We don't allow it by

> default.

> For fastest response, we suggest you post on the forums requesting it

> (we can't escalate emails, so they sometimes sit for a while before

> the admin who handles this sees the request). We need to know which

> database and database user will need access, and what IP will be

> connecting (or we can allow all).

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=35400

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

Posted

Don't bother. The postgresql user harryahl has been granted remote access from any IP to harryahl_hrsamplepostgresql.

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