HelioHost Posted December 15, 2018 Posted December 15, 2018 Username: smhdk, Server: Johnny, Main domain: smhdk.heliohost.org Why i can't access my hosting? Stuck on loadingsmhdk.heliohost.org -- ?????---????----??-??--???????---????----??-??-??????????????????-?????????????????????????-????????????????????????????-?????????????????????????-????????-----------?????-----------????
wolstech Posted December 15, 2018 Posted December 15, 2018 That account is working properly for me. Please be aware though that it appears you're planning to run a Facebook likebot, which is against our terms of service. Please remove the contents of the bullyhat.gq domain with 24 hours or your account will be permanently suspended.
HelioHost Posted December 15, 2018 Author Posted December 15, 2018 This service not running, i use your server to coding interface onlyHow to use your server? My server can't loaded On Saturday, December 15, 2018, Heliohost Support wrote: > That account is working properly for me.> Please be aware though that it appears you're planning to run a Facebook> likebot, which is against our terms of service. Please remove the contents> of the bullyhat.gq domain with 24 hours or your account will be> permanently suspended.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34745>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- ?????---????----??-??--???????---????----??-??-??????????????????-?????????????????????????-????????????????????????????-?????????????????????????-????????-----------?????-----------????
Krydos Posted December 15, 2018 Posted December 15, 2018 It's possible your ip got blocked in the firewall. Does it say you're blocked when you login at https://www.heliohost.org/login/ ?
HelioHost Posted December 16, 2018 Author Posted December 16, 2018 Why my ip has blocked? On Sunday, December 16, 2018, Heliohost Support wrote: > It's possible your ip got blocked in the firewall. Does it say you're> blocked when you login at https://www.heliohost.org/login/ ?>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34745>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- ?????---????----??-??--???????---????----??-??-??????????????????-?????????????????????????-????????????????????????????-?????????????????????????-????????-----------?????-----------????
wolstech Posted December 16, 2018 Posted December 16, 2018 Did you try signing in at the link in th previous email? It'll tell you why if it's blocked.
HelioHost Posted December 16, 2018 Author Posted December 16, 2018 What do you mean about previous email? On Sunday, December 16, 2018, Heliohost Support wrote: > Did you try signing in at the link in th previous email? It'll tell you> why if it's blocked.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34745>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- ?????---????----??-??--???????---????----??-??-??????????????????-?????????????????????????-????????????????????????????-?????????????????????????-????????-----------?????-----------????
wolstech Posted December 17, 2018 Posted December 17, 2018 >>Does it say you're blocked when you login at https://www.heliohost.org/login/ ? That will tell you what's wrong. You need to visit that link and sign in there. If it says you are blocked, that's when we can figure out what's going on.
HelioHost Posted December 17, 2018 Author Posted December 17, 2018 No, i can login with my emailJust problem with access my siteIt's like server down On Monday, December 17, 2018, Heliohost Support wrote: > >>Does it say you're blocked when you login at https://www.heliohost.> org/login/ ? > > That will tell you what's wrong. You need to visit that link and sign in> there. If it says you are blocked, that's when we can figure out what's> going on.>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34745>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- ?????---????----??-??--???????---????----??-??-??????????????????-?????????????????????????-????????????????????????????-?????????????????????????-????????-----------?????-----------????
Krydos Posted December 17, 2018 Posted December 17, 2018 What ip does it say when you go to https://www.heliohost.org/ip.php ?
HelioHost Posted December 19, 2018 Author Posted December 19, 2018 IP 114.142.168.14Not static On Tuesday, December 18, 2018, Heliohost Support wrote: > What ip does it say when you go to https://www.heliohost.org/ip.php ?>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34745>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- ?????---????----??-??--???????---????----??-??-??????????????????-?????????????????????????-????????????????????????????-?????????????????????????-????????-----------?????-----------????
Krydos Posted December 20, 2018 Posted December 20, 2018 That IP address is not blocked in the firewall.
HelioHost Posted December 25, 2018 Author Posted December 25, 2018 Yes i knowBut server johnny slowly On Friday, December 21, 2018, Heliohost Support wrote: > That IP address is not blocked in the firewall.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34745>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- ?????---????----??-??--???????---????----??-??-??????????????????-?????????????????????????-????????????????????????????-?????????????????????????-????????-----------?????-----------????
Krydos Posted December 25, 2018 Posted December 25, 2018 Johnny is always going to be slow, because he's our slowest server. If you need a fast server we recommend Tommy.
HelioHost Posted December 26, 2018 Author Posted December 26, 2018 How to join tommy server? On Wednesday, December 26, 2018, Heliohost Support wrote: > Johnny is always going to be slow, because he's our slowest server. If you> need a fast server we recommend Tommy.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34745>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- ?????---????----??-??--???????---????----??-??-??????????????????-?????????????????????????-????????????????????????????-?????????????????????????-????????-----------?????-----------????
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