HelioHost Posted November 24, 2018 Posted November 24, 2018 Username: iandrew, Server: Johnny, Main domain: andrews-giveaways.tk Hello, somehow i managed to lose my wordpress credentials('Error establishing a database connection'.Could you reset them for me? I tried everything i could.Username: iandrew
Luigi123 Posted November 25, 2018 Posted November 25, 2018 Everyone sites are down. Krydos will take a look at it to find out the problem when he’s online.
HelioHost Posted November 25, 2018 Author Posted November 25, 2018 Thank you, it works now. Can i know what changes you've done? Pe duminica, 25 noiembrie 2018, 06:34:40 EET, Heliohost Support a scris: Does it work now? You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=34586 Thank you,Heliohost supporthttps://www.heliohost.org/https://www.helionet.org/
HelioHost Posted November 27, 2018 Author Posted November 27, 2018 You might have to do another restart, the problem is back(most likely because of the tomcat upgrade). Pe duminica, 25 noiembrie 2018, 13:42:18 EET, Heliohost Support a scris: Server just needed a reboot. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=34586 Thank you,Heliohost supporthttps://www.heliohost.org/https://www.helionet.org/
wolstech Posted November 27, 2018 Posted November 27, 2018 It's a different issue this time around. Johnny is working fine for me at the moment, just a little slow. The Tomcat upgrade won't affect Johnny (that's on Tommy, and hasn't happened yet anyway), so that's not the cause either. Can you tell me your IP address? I want to verify it's not blocked.
HelioHost Posted December 12, 2018 Author Posted December 12, 2018 I can't really do that since everyone can see what we're saying here. Pe marti, 27 noiembrie 2018, 21:22:49 EET, Heliohost Support a scris: It's a different issue this time around. Johnny is working fine for me at the moment, just a little slow. The Tomcat upgrade won't affect Johnny (that's on Tommy, and hasn't happened yet anyway), so that's not the cause either. Can you tell me your IP address? I want to verify it's not blocked. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=34586 Thank you,Heliohost supporthttps://www.heliohost.org/https://www.helionet.org/
wolstech Posted December 12, 2018 Posted December 12, 2018 I can edit it out of the support topic once I've checked it for you, but we don't offer private support by email unfortunately. You would need to PM it to me on the forums if you really didn't want it visible. Also, your IP should not be considered private anyway, every single website and server your PC talks to has a record of it, and it likely gets hit with junk traffic constantly. The only reason we ask is so we can tell which of the thousands in the log we need to look at.
HelioHost Posted December 15, 2018 Author Posted December 15, 2018 Could you please check the site again? Pe sambata, 15 decembrie 2018, 20:28:56 EET, Heliohost Support a scris: That IP is not blocked. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=34586 Thank you,Heliohost supporthttps://www.heliohost.org/https://www.helionet.org/
Krydos Posted December 15, 2018 Posted December 15, 2018 Your site https://andrews-giveaways.tk/ is working for me.
HelioHost Posted February 23, 2019 Author Posted February 23, 2019 An update would be nice. Pe duminica, 25 noiembrie 2018, 02:05:19 EET, Heliohost Support a scris: Everyone sites are down. Krydos will take a look at it to find out the problem when he's online. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=34586 Thank you,Heliohost supporthttps://www.heliohost.org/https://www.helionet.org/
HelioHost Posted February 23, 2019 Author Posted February 23, 2019 All of the details are above ^ Pe sambata, 23 februarie 2019, 23:49:50 EET, Heliohost Support a scris: An update on what? You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=34586 Thank you,Heliohost supporthttps://www.heliohost.org/https://www.helionet.org/
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