HelioHost Posted September 9, 2018 Posted September 9, 2018 Username: grundig, Server: Tommy, Main domain: cryozombie.cf Hi, I can't seem to login to my account again, I just had this issue two weeks ago. I get the error invalid login. I tried resetting my password but I get the same error when I try to login. Can you reset my password for me again? Thanks
Krydos Posted September 13, 2018 Posted September 13, 2018 You can reset your password at https://www.heliohost.org/reset/ or https://tommy.heliohost.org:2083/resetpass?start=1 are neither working for you?
HelioHost Posted September 13, 2018 Author Posted September 13, 2018 I tried on both links. On the first link "https://www.heliohost.org/reset/", after receiving a link on my email to reset password - clicked on the link, changed my password, It says that my password is reset but when I try to login with my new password, it still says "invalid login". On the second link "https://tommy.heliohost.org:2083/resetpass?start=1", I was not able to receive any email verification code or security code, waited for hours for and email but I never received one. On 9/14/2018 12:45 AM, Heliohost Support wrote:> You can reset your password athttps://www.heliohost.org/reset/orhttps://tommy.heliohost.org:2083/resetpass?start=1are neither working for you?>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34145>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>
HelioHost Posted September 14, 2018 Author Posted September 14, 2018 Yup, found it, forgot to check my spam messages. Password reset and I can login again Thank you. On 9/14/2018 2:27 AM, Heliohost Support wrote:> Please check your email.>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34145>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>
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