[Solved] Domain name not working?

[madhodor]

Hello,

I have set the nameservers of a freenom domain to heliohost nameservers.

 

I added it in "Addon Domain" section, and I have uploaded a blank index.html.

 

It's been more than 24hrs since then and nothing is working.

 

The domain is: chucachan.ga

 

I have to specify that neither subdomains like myfirstwordpress.heliohost.org are working either.

 

Server: Johnny

 

I am setting all this for a friend, who recently joined the community on Johnny server.

 

After re-reading this I realized that it looks like it's been written by someone while have a stroke or something.

Sorry if I don't really make much sense, I'm really tired atm.

 

Cheers.

Edited July 21, 2018 by madhodor

[wolstech]

That's because of an ongoing DDoS attack on our server. I've changed a setting on your account to mitigate the effect of the attack your account and it should start working in the next few hours.

 

EDIT: Nevermind...it failed. Because the DNS updated, I'm not sure if httpd.conf will fix itself when it's next rebuilt or not...Lets have Krydos look at this.

Changed all instances of [65.19.141.67] -> [64.62.211.131] in myfirstwordpress.heliohost.org
Changed all instances of [65.19.141.67] -> [64.62.211.131] in chucachan.ga
The system updated “23” entry.
Updating httpd.conf....ERROR: Cpanel::Exception::Timeout/(XID shnkpu) The system failed to lock the file “/etc/apache2/conf/httpd.conf” after 301 seconds.
 at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 336.
	Cpanel::Exception::create("Timeout", "The system failed to lock the file \x{e2}\x{80}\x{9c}[_1]\x{e2}\x{80}\x{9d} after [quant,_2"..., ARRAY(0x4a41d30)) called at /usr/local/cpanel/Cpanel/Exception.pm line 61
	Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__..., ARRAY(0x4a41d30)) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 729
	Cpanel::SafeFile::_timeout_exception("/etc/apache2/conf/httpd.conf", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 761
	Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/etc/apache2/conf/httpd.conf", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 829
	Cpanel::SafeFile::_lock_wait("/etc/apache2/conf/httpd.conf") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 355
	Cpanel::SafeFile::_safelock("/etc/apache2/conf/httpd.conf") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 558
	Cpanel::SafeFile::_safe_open(undef, 66, "/etc/apache2/conf/httpd.conf", CODE(0x4a41a90), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 208
	eval {...} called at /usr/local/cpanel/Cpanel/SafeFile.pm line 207
	Cpanel::SafeFile::safesysopen(undef, "/etc/apache2/conf/httpd.conf", 66, 384) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 121
	Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/etc/apache2/conf/httpd.conf", 66, 384) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137
	Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::Raw", "path", "/etc/apache2/conf/httpd.conf") called at /usr/local/cpanel/Cpanel/Transaction.pm line 20
	eval {...} called at /usr/local/cpanel/Cpanel/Transaction.pm line 20
	Cpanel::Transaction::get_httpd_conf() called at /usr/local/cpanel/Cpanel/HttpUtils/Config/Apache.pm line 73
	Cpanel::HttpUtils::Config::Apache::new("Cpanel::HttpUtils::Config::Apache") called at /usr/local/cpanel/Whostmgr/Accounts/SiteIP.pm line 256
	eval {...} called at /usr/local/cpanel/Whostmgr/Accounts/SiteIP.pm line 256
	Whostmgr::Accounts::SiteIP::set("nicu", "65.19.141.67", "64.62.211.131") called at whostmgr/bin/whostmgr2.pl line 8674
	main::dochangeip("changeip") called at whostmgr/bin/whostmgr2.pl line 8846
	main::changeip("changeip") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 227
	Whostmgr::Dispatch::_do_call("changeip", HASH(0x4a70518), HASH(0x4a406f8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 144
	Whostmgr::Dispatch::dispatch("changeip", 1, ARRAY(0x4a798c8)) called at whostmgr/bin/whostmgr2.pl line 979

And a subsequent attempt at changing it again threw error:

The remote dns zone is not consistent with the httpd.conf.
The current ip in httpd.conf is: 65.19.141.67.
The current ip in the dns zone is: 64.62.211.131!

64.62.211.131 will be switched to the new ip as well!

The local dns zone is not consistent with the httpd.conf.
The current ip in httpd.conf is: 65.19.141.67.
The current ip in the dns zone is: 64.62.211.131!

64.62.211.131 will be switched to the new ip as well!

Warning, serious database inconsistency. httpd.conf, local dns, and remote dns all
have different ideas about what the ip address of this site really is. They will now all be changed
to the new ip: 64.62.211.131!

changezoneip requires the “sourceip” and “destip” to be different: “64.62.211.131”

Edited July 21, 2018 by wolstech
Failure

[madhodor]

Awesome, we are in no hurry anyway.

I'm still amazed on how awesome this community is.

 

Cheers!

[Krydos]

That error is likely because an httpd.conf rebuild was already in progress. Cpanel locks the file so multiple scripts can't try to edit it at a time, and generally the script that doesn't own the lock tries for 300 seconds and then errors out. Since there are so many virtualhosts on Johnny it definitely takes more than 300 seconds to do a full httpd.conf rebuild. Everything seems to have straightened itself out on its own though. Let us know if your site still isn't working for you after you clear your browser cache and flush your os dns records. It's loading fine for me.