HelioHost Posted April 23, 2018 Posted April 23, 2018 Username: rachidb, Server: Cody, Main domain: rachidb.heliohost.org Hi HelioHost Support, My Account has been deactivated due to inactivity. My bad!Is it possible to reactivate it again? Would you please do that for me?That would be terrific. My login is: bensourachid@gmail.com Thank you guys for this great service anyway! Respectfully, Rachid Bensouda Virenfrei.www.avast.com
Krydos Posted April 23, 2018 Posted April 23, 2018 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Krydos Posted April 23, 2018 Posted April 23, 2018 Done. You should now be able to log in and your website should start working within 12 hours.
ziad87 Posted May 4, 2018 Posted May 4, 2018 Username: rachidb, Server: Cody, Main domain: rachidb.heliohost.org[sorry for bump] Archives are stored on Cody?
wolstech Posted May 4, 2018 Posted May 4, 2018 They can be. Old archives for Johnny are moved there if Johnny's allotted archive space is full. The Johnny accounts follow a path like this as they age without being used: Active->inactive->archived->move archive to cody->gone. The other servers don't generate enough archives to worry about this, so they just store until the archive space is full, then delete the oldest ones as new ones are made.
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