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[Solved] AutoSSL not renewing for site


wspiano

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Hello,

 

AutoSSL is not renewing on my account. The SSL Status page on CPanel reports the following:

 

> Expired on November 24, 2017. The certificate will renew via AutoSSL.

 

However, it has been much longer than 48 hours (more like a few months), and SSL has not been renewed. Can you please help me?

 

Username: wspiano

Site: ws.heliohost.org

Server: Tommy

 

Thanks in advance!

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Do you force https or have some other redirect in htaccess? If so, the certificates won't renew on their own.

 

Comodo issues our certificates, and their server needs to access the .well-known folder in your public_html folder over plain HTTP to verify the domain.

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I see. Thanks for the insight – that probably was my issue!

 

I have modified my .htaccess file to allow requests to the `.well-known` directory. Can I expect AutoSSL to renew automatically in the next 48 hours, or will I have to request the renewal somehow?

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