wspiano Posted February 18, 2018 Share Posted February 18, 2018 Hello, AutoSSL is not renewing on my account. The SSL Status page on CPanel reports the following: > Expired on November 24, 2017. The certificate will renew via AutoSSL. However, it has been much longer than 48 hours (more like a few months), and SSL has not been renewed. Can you please help me? Username: wspianoSite: ws.heliohost.orgServer: Tommy Thanks in advance! Quote Link to comment Share on other sites More sharing options...
wolstech Posted February 18, 2018 Share Posted February 18, 2018 Do you force https or have some other redirect in htaccess? If so, the certificates won't renew on their own. Comodo issues our certificates, and their server needs to access the .well-known folder in your public_html folder over plain HTTP to verify the domain. 1 Quote Link to comment Share on other sites More sharing options...
wspiano Posted February 18, 2018 Author Share Posted February 18, 2018 I see. Thanks for the insight – that probably was my issue! I have modified my .htaccess file to allow requests to the `.well-known` directory. Can I expect AutoSSL to renew automatically in the next 48 hours, or will I have to request the renewal somehow? Quote Link to comment Share on other sites More sharing options...
Krydos Posted February 18, 2018 Share Posted February 18, 2018 It's working now https://www.sslshopper.com/ssl-checker.html#hostname=ws.heliohost.org - https://ws.heliohost.org/ 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.