[HH#11562] Please resend me account infomation email quickly.

[HelioHost]

Username: weekend, Server: Johnny, Main domain: weekend.heliohost.org

 

Cpanel system has blocked my IP adress.

IP address 218.185.162.72

Because I tried to log in incorrect username and password.

 

I don't know my cpanel's username and password.

Why?

And what is my FTP server adress?

What is my FTP username and password?

Please resend me account infomation email quickly.

--

takashi

[wolstech]

There is no account information email to resend because we don't send one to begin with. We only send an email verification link.

 

Your username is weekend.

Your password is whatever you picked when you signed up. Visit https://johnny.heliohost.org:2083/resetpass?start=1 if you forgot it.

 

You can log in here: https://heliohost.org/login/

 

For FTP:

 

Hostname: johnny.heliohost.org

Port: 1373

Protocol: SFTP

Username: weekend

Password: <cpanel password>

[Krydos]

Sending emails with plain text passwords is not something HelioHost will ever do, nor is it a good idea for anyone to do that. HelioHost takes security very seriously. Once your password is entered into our system there is no traces of it left anywhere. Check out http://plaintextoffenders.com/ for sites that don't conform to our high standards of security.