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Posted

Unsure why suspended. There was no registration page which could be causing spam (apparently this caused it last time with a different CMS). No CPU intensive applications. Currently was only a bare ProcessWire template site, installed via Softalicious.

Posted

We received a spam report regarding your account:

We have received a complaint about your account. Please investigate and fix within 24 hours.

Hurricane Electric Abuse Department
support@he.net

From fblbounces@senderscore.net  Wed Feb  7 12:53:41 2018
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Subject: Mail.ru Abuse Report
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This is a Mail.ru email abuse report for an email message received from IP 65.19.141.67 on Sun, 3 Dec 2017 09:49:54 +0000


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Delivered-To: *****
Return-path: <>
Authentication-Results: mxs.mail.ru; spf=none ()
  smtp.mailfrom=newrepub@johnny.heliohost.org smtp.helo=johnny.heliohost.org
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Subject: Welcome to New Republic
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Date: Sun, 3 Dec 2017 09:49:47 +0000
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Hello Minelabsrd,

Welcome to New Republic. Here are your login details:

Username: Minelabsrd
Password: h54rsjrF5J46788998

Please activate your account via the following link: http://www.new-repub=
lic.org/register.php?email=3Delena.osaulenko@mail.ru&code=3Dc0fa831f73d4c=
6365f96ef0372bd5a2e653c2e68


Regards,
New Republic


----------=_1518036818494069583--
Make sure your account isn't sending any emails that could be considered spam. Unsuspended.
Posted (edited)

Interesting. This was originally sent early December (before the first suspension) from the same domain (he.net). That CMS was removed and replaced with one another, with registration links disabled. This spam report apparently took 2 months to get reported, so the domain was disabled a second time?

 

Regardless, thanks.

Edited by newrepub
Posted

Yeah, that report is really old. May even be a new record for us. I've gotten week-old abuse reports where the user already fixed the problem (and in these cases we simply ignore the report), but 2 months is a bit ridiculous.

 

Unfortunately, with the number of these we get, we don't have the time to review unsuspension requests for every account to determine whether there was already a suspension given, or whether the problem was fixed or not. We just suspend them and move on, because if we don't and they are still spewing spam, it runs the risk of getting the entire server blacklisted.

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