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Posted

If you want to host your site on siteground or godaddy you should contact siteground or godaddy support.

yes i mean what will happened for the  website hosted here for you, and i open it by the current  registred domain?

 

so what are steps to cancel or remove the site?

Posted

If you want to host your website(s) with someone else we recommend going with https://www.heliohost.org/partners/hostgator It's only a penny for the first month, and if you end up going with it HelioHost will get a cut of the profit. After you change your nameservers to hostgator's you can either delete your HelioHost account or just let it go inactive and eventually it will delete itself.

Posted

If you want to host your website(s) with someone else we recommend going with https://www.heliohost.org/partners/hostgator It's only a penny for the first month, and if you end up going with it HelioHost will get a cut of the profit. After you change your nameservers to hostgator's you can either delete your HelioHost account or just let it go inactive and eventually it will delete itself.

 

Krydos

u know that my nameservers are  pointing at  godaddy according to the two domains and cloudflare

 

so will also i need to change the nameservers from u to the newhoster?

 

and whatif i want to start over from begning on teh new server so i will upload the work again,like theme 

 

wait u?

Posted

If you want to host your website(s) with someone else we recommend going with https://www.heliohost.org/partners/hostgator It's only a penny for the first month, and if you end up going with it HelioHost will get a cut of the profit. After you change your nameservers to hostgator's you can either delete your HelioHost account or just let it go inactive and eventually it will delete itself.

i,m still waiting here the reply

 

 

god bless me???????????

Posted

u know that my nameservers are  pointing at  godaddy

That means your domains aren't hosted with us anymore. Please contact your new hosting service for support.
Posted

 

u know that my nameservers are  pointing at  godaddy

That means your domains aren't hosted with us anymore. Please contact your new hosting service for support.

 

 

 

but the website is here and u know that well????

 

any way i solve part of the problem and may be, i will stay here with u for specif one website

 

 

again kyrods i swear  the dash board is horrible slowwwwwwww????

Posted

Cpanel is fast for me. Since you're the only person complaining out of thousands of accounts on that server, it's probably just your internet connection.

Posted

 

for wedrioposhipall-     https://pasteboard.co/H7VQvSI.png

 

and for dropshipping hotnews i see https://pasteboard.co/H7VQZId.png

Either talk to cloudflare support, or change your nameservers to ns1.heliohost.org and ns2.heliohost.org if you want us to help. We don't have access to cloudflare's servers so we can't troubleshoot anything for you while you use their nameservers.

 

 

-------------------------------

 

 

well that domain, i,m asking u to remove from cpanel i did it on alias domain but not sure if it,s correct or not,,

 

wedropshipall----

 

as i will test it on another host and see that error what up with it?

 

 

wait your word,,

Posted (edited)

 

well that domain, i,m asking u to remove from cpanel i did it on alias domain but not sure if it,s correct or not,,

Please enter your username and password into this form http://www.heliohost.org/classic/support/scripts/delete to remove your domains from our cpanel.

 

 

 

i did that

 

 

now,,    when i went to the new hoster and added the domaion on //addondomains //

 

and put their namesservers 1and 2 on dns management on godaddy

 

it gives me now //Directory Listing

 

 

so why that ?

Edited by Krydos
fixed quotes
Posted

You have to reinstall all your software now, which should be done the same exact way you did it here. That means reinstalling whatever you used (Wordpress I believe it was) and recreating your website.

 

We can't help you with any specifics since you are no longer using our services and we don't know how their service works. If you additional help, you will need to contact the new hosting company for assistance.

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