Need Help Something (For Mr_nadeem)

[mr_nadeem]

done the cpanel changed

 

and heliohost now .org i can log in to it by the new password

 

 

but dashboard of my site refused the newpassword and still log in by the old one ?

[wolstech]

The password reset only changes your cPanel password, so it will only affect cPanel, FTP, and similar services that we provide.

 

Software you installed on your website won't be affected by a password reset. If you want them to match, you need to go change your software's passwords to match.

 

[Krydos]

so how can i change it //the domain name // ??

If you're trying to change your main domain you can do so here http://www.heliohost.org/classic/support/scripts/domain

Edited October 11, 2017 by wolstech
Domain, not delete.

[mr_nadeem]

the word that i said it so how can i change it //the domain name // ??

 

 

i mean by it,, to change ,, the -wwww.--------.heliohost.org that subdomain one we get it when we setup the wordpress

 

 

so is the link that u posted it above on that step, correct and suitable for what i want to change

 

i need to change the word which comes before heliohost.org

 

 

wait you,

[wolstech]

The link he posted is how you change that: http://www.heliohost.org/classic/support/scripts/domain

 

Put your username in the first box, password in the second box, and the full domain in the third box (e.g. newsubdomain.heliohost.org). Submit it, then wait an hour or two for the DNS changes to propagate, and it should work (you're on Tommy, so it will take effect on our end very quickly).

[mr_nadeem]

thanks rankx,, i will do it now

 

 

but during that hours waiting,, the designer here tells me that if u build any thing now on the site,,, or even upload your theme

 

all of that will be lost when change are taken its effects so,

 

can i upload the theme now safely,

 

can i make any step on the site during that waiting time ,,

 

 

???

[wolstech]

You can make changes while you wait for a domain change to take effect. You just won't be able to see them until the changes finish processing.

 

The only time you can't do this is if you're moving servers (which you're not doing).

[mr_nadeem]

thanks , i already changed the domain, 7 hours ago

 

 

and untill now the site is down, , u told me you r on tommy it,s too fast

 

 

 

but the automatic message says the changes will happen after 48 hours

 

 

can u do something ??

[wolstech]

The new domain is working for me. I see a directory listing of your files.

 

Please clear your cache.

[mr_nadeem]

well

 

the old and new domain when i visit them give me that

 

//

This site can’t be reached

promotall.heliohost.org’s server DNS address could not be found.

 

• Try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN

 

 

and that after i cleaned the google chorome chache

 

 

and the same for firefox

 

 

pls do something because i want to finish that matter

[wolstech]

You can only have one something.heliohost.org domain. Changing your domain replaces the old one with the new one. If you want to keep promotall.heliohost.org, you can't have dropprob.heliohost.org too.

 

You can use the same script to change it back if you want.

[mr_nadeem]

well 12 hours ago and tommy server here exposures for sever collapsing and it,s down

 

 

so is that DDOS and when that will finish , ??

[wolstech]

Tommy is not down.

 

Johnny is down though. I'm not sure what's causing that, but it is Johnny...we don't make any guarantees for Johnny's uptime. It's an experimental server, so breaking, going down, and being abused is considered normal. Johnny shouldn't really impact you anyway since you're on Tommy.

 

http://heliohost.grd.net.pl/monitor/

[mr_nadeem]

when i log to heliohost.org

 

and enter my account to eneter and then press on go to cpanel

 

it doesn,t take more than seconds

 

 

untill all data are lost and collapsed

 

and if i entered even for cpanel file manager

 

 

it says //oh lost connection ,,

 

even the page and dataaren,t shown fully

 

 

is there a solution i need to finish here?

[wolstech]

It sounds like a network or computer problem on your end. Tommy is working fine for everyone else. You're using the account nadeem12, correct?