[Solved] Is Tommy Down? What Happened To My Account's Myhelioservlet?

[Amoss]

Hi

 

Starting few hours ago, when I try to access my Java at http://stockdiv.heliohost.org/MyHelioServlet/resty... I got 404.

I thought it's a temporary problem though the server status seemed ok but now, few hours later, I keep getting 404 for things that worked few days ago.

What is the problem and how can I fix it?

 

Thanks!

 

 

[Bailey]

I'm guessing seems you've got a 404 problem that the file has been moved, Tommy isnt down.

 

Have you tried re-uploading?

[wolstech]

@Bailey: Java is weird. Files don't necessarily need to exist where you'd expect because of Tomcat. A 404 is expected when there's nothing deployed in that virtual folder.

 

@Amoss: Did you deploy a new WAR with a different name? If you did, it removes the old one during that process. You can only have one WAR at a time.

[Amoss]

Thank you for your replies.

 

I didn't deploy anything lately.

Several days ago I got the same problem for several minutes but then it started working so I thought it was a temporary problem.

Yesterday again I got this error but this time it's been for hours...

How can I check if my WAR is deployed and working?

If not, how can I check what happened to it?

Thanks

[wolstech]

That's odd...especially it breaking and fixing itself. Java Wars should not undeploy themselves unless you lose Java (inactivity or suspension causes that). I see the Tomcat 404 in your root, so you definitely have Java enabled.

 

Escalating so Krydos can look at this.

[Bailey]

@wolstech: Ah, I didnt realise, I dont know much about Java, sorry for any confusion caused.

[wolstech]

@Bailey: No problem. I learned the same way you're learning

[Bailey]

I've had a little think and this may be totally wrong but perhaps the WAR file was cached, hence why it worked again but the cache has expired, presenting a 404?

[wolstech]

Could be. I have no way of knowing until Krydos lets us know what's wrong with it. It's also entirely possible it just needs to be redeployed.

[Amoss]

The question is whether to wait for Krydos or to re-deploy and check.

I'm asking because if the problem is something else, I don't want the re-deployment to make more damage

[Krydos]

Try redeploying the .war file.

[Amoss]

Can you please remind me the automatic deployment link?

Thanks!

[wolstech]

Go into cPanel, select "Java" in the software section, and there should be a form on that page to deploy it.

[Amoss]

Will do, thanks a lot!

[Amoss]

I didn't deploy my WAR but now it's working... How do you explain that?

Edited December 18, 2017 by Amoss