dcangulo Posted November 29, 2017 Posted November 29, 2017 dcangulotommybancolmena.xyz I had a site for academic tests hosted there. I appreciate your review.
wolstech Posted November 29, 2017 Posted November 29, 2017 That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.
dcangulo Posted November 30, 2017 Author Posted November 30, 2017 So let me understand better, even if I create a new account, I won't be able to use the domain I had with you?
wolstech Posted November 30, 2017 Posted November 30, 2017 It depends. We can usually we can release the domain so you can reuse it if this was an unintentional ban (i.e. someone hacked your site and put phishing up, which is sadly more common than you'd think). I'll have our root admin Krydos take a look at this account again to see if it's appropriate to release the domain for reuse. I can't view the content once I ban it, and I removed about 15 sites yesterday, so I don't remember what exactly I found on yours. Escalating.
Krydos Posted November 30, 2017 Posted November 30, 2017 Which domain are we talking about? No thank you. You can host your phishing pages on some other host.
wolstech Posted November 30, 2017 Posted November 30, 2017 For reference, now that a report came in for it, you were the bank phishing I removed yesterday... https://www.helionet.org/index/topic/30705-hh-63963-phishing-report/
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