tariq Posted October 22, 2017 Share Posted October 22, 2017 Hi, first of all i would like to say thank you for your awesome free service.The problem i'm facing is that i want to use my own domain i added the domain www.unlimitedbot.com to Addon option but after few hours the domain disappeared & then i found an option to change main domain that script was not working after that i get to know that i have to add the domain in Alias option so i went to add the domain but i was getting error something like this "DNS entry already exists You must remove this DNS entry from all servers in the DNS cluster to proceed" my request was Escalated to Admin but it was taking too long so i decided to add different domain this time i added the domain in Alias option & the domain has been successfully added but now the problem is I'm getting Account Queued Error my site works fine with subdomain which is http://tariq.heliohost.org but not with this newly added domain which is http://www.pakindobot.com what's the problem? Link to comment Share on other sites More sharing options...
Luigi123 Posted October 23, 2017 Share Posted October 23, 2017 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted October 23, 2017 Share Posted October 23, 2017 See https://www.helionet.org/index/topic/30182-domain-change/?p=136354 Link to comment Share on other sites More sharing options...
AdamMat Posted October 26, 2017 Share Posted October 26, 2017 I'm trying to log in to cpanel and receive error: This site is unreachable The website at https://tommy.heliohost.org:2083/ may be temporarily unavailable or permanently transferred to a new internet address.ERR_TUNNEL_CONNECTION_FAILED What should I do? Link to comment Share on other sites More sharing options...
wolstech Posted October 26, 2017 Share Posted October 26, 2017 Tommy's broken because his disk is full. https://www.helionet.org/index/topic/30267-disk-full/ Link to comment Share on other sites More sharing options...
Krydos Posted October 26, 2017 Share Posted October 26, 2017 Does it work now? Link to comment Share on other sites More sharing options...
AdamMat Posted October 26, 2017 Share Posted October 26, 2017 Yes, thank you! Link to comment Share on other sites More sharing options...
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