feshibab Posted August 7, 2017 Share Posted August 7, 2017 I hereby Contact Support as my Account with Account name "Feshibab" was flagged as inactive. I hereby ask for your help to make it Active again. Link to comment Share on other sites More sharing options...
wolstech Posted August 7, 2017 Share Posted August 7, 2017 It's archived. Escalating to have it restored. Link to comment Share on other sites More sharing options...
Krydos Posted August 7, 2017 Share Posted August 7, 2017 Your account has been unarchived and you should now be able to log in at https://www.heliohost.org/login/ again. Your domain should start working within the next 24 hours. Link to comment Share on other sites More sharing options...
plove Posted October 22, 2017 Share Posted October 22, 2017 dear admin,  I want to add "aihanunwakingsleyat50.ga", "feshispen.tk", "feshipedia.tk" as my addon domain. But when I try to add those domains as an addon domain it shows the message (XID fx8hwf) The domain "aihanunwakingsleyat50.ga", "feshispen.tk", "feshipedia.tk" already exists in the Apache configuration. However, those domains "aihanunwakingsleyat50.ga", "feshispen.tk", "feshipedia.tk" is not appearing in the addon domain list.  Please Admins I need Help with these domains user name- feshibabPrimary domain - feshibaba.heliohost.orgserver - JOHNNY   Link to comment Share on other sites More sharing options...
Luigi123 Posted October 22, 2017 Share Posted October 22, 2017 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted October 22, 2017 Share Posted October 22, 2017 What happens when you create the subdomains? Link to comment Share on other sites More sharing options...
w4yn3 Posted October 29, 2017 Share Posted October 29, 2017 yes, i have the same problem, cannot add addon domains...what is the trick? Link to comment Share on other sites More sharing options...
Krydos Posted October 30, 2017 Share Posted October 30, 2017 What is the addon domain you're trying to add? 95% of the time Johnny creates the addon domain, but fails to create the subdomain before timing out. If you manually create the subdomain it starts working. Link to comment Share on other sites More sharing options...
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