[Solved] My Account Has Been Flagged As Inactive

[feshibab]

I hereby Contact Support as my Account with Account name "Feshibab" was flagged as inactive. I hereby ask for your help to make it Active again.

[wolstech]

It's archived. Escalating to have it restored.

[Krydos]

Your account has been unarchived and you should now be able to log in at https://www.heliohost.org/login/ again. Your domain should start working within the next 24 hours.

[plove]

dear admin,

 

I want to add "aihanunwakingsleyat50.ga", "feshispen.tk", "feshipedia.tk" as my addon domain. But when I try to add those domains as an addon domain it shows the message (XID fx8hwf) The domain "aihanunwakingsleyat50.ga", "feshispen.tk", "feshipedia.tk" already exists in the Apache configuration.

 

However, those domains "aihanunwakingsleyat50.ga", "feshispen.tk", "feshipedia.tk" is not appearing in the addon domain list.

 

Please Admins I need Help with these domains

 

user name- feshibab

Primary domain - feshibaba.heliohost.org

server - JOHNNY

 

 

 

[Luigi123]

This support request is being escalated to our root admin.

[Krydos]

What happens when you create the subdomains?

[w4yn3]

yes, i have the same problem, cannot add addon domains...what is the trick?

[Krydos]

What is the addon domain you're trying to add? 95% of the time Johnny creates the addon domain, but fails to create the subdomain before timing out. If you manually create the subdomain it starts working.