wolstech Posted June 17, 2017 Posted June 17, 2017 What is your account's username? Also, what is your public IP address so we can check if you're blocked?
HelioHost Posted June 17, 2017 Author Posted June 17, 2017 is dynamic ip from mtn nigeria On Sat, Jun 17, 2017 at 9:20 AM, Heliohost Support wrote: > What is your account's username?> > Also, what is your public IP address so we can check if you're blocked?>>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic(461>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
wolstech Posted June 17, 2017 Posted June 17, 2017 We have a lot of blocked IPs from Nigeria due to attempted brute-forces. We need to know which one exactly in order to unblock it. Also, what server are you on?
HelioHost Posted June 17, 2017 Author Posted June 17, 2017 am on Ricky my account is tom2017 .... please am using modem to browse andits has a dynamic ip when disconnected Thanks in advance On Sat, Jun 17, 2017 at 10:02 AM, Heliohost Support wrote: > We have a lot of blocked IPs from Nigeria due to attempted brute-forces.> We need to know which one exactly in order to unblock it.> > Also, what server are you on?>>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic(461>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
Krydos Posted June 17, 2017 Posted June 17, 2017 That account was last logged in to today. Does that mean that the issue is resolved?
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