besharin Posted June 11, 2017 Share Posted June 11, 2017 HelioHost username: besharinthe server your account is on: rickyyour HelioHost main domain: http://besharin.heliohost.org Please tell me what file is causing this high server load Link to comment Share on other sites More sharing options...
wolstech Posted June 11, 2017 Share Posted June 11, 2017 Indeed suspended for high load... Escalating for the file information. I've unsuspended you in the meantime. I would recommend disabling your site until you get the information (for instance add a deny from all in the .htaccess file) if you're unsure how to fix your high load so you won't get suspended again. Link to comment Share on other sites More sharing options...
Krydos Posted June 11, 2017 Share Posted June 11, 2017 In the last 3 hours and 30 minutes since you were unsuspended you've skyrocketed to the highest load account on Ricky once again even though all the other accounts had quite a bit of a head start. It says most of your load is coming from these two files: /home/besharin/public_html/besharing.id/index.php /home/besharin/public_html/besharing.id/wp-cron.php It looks like a wordpress install. Maybe disable some plugins or something? You could also take a look at https://torquemag.io/2015/08/ways-to-speed-up-wordpress-decrease-page-load-time/ Generally the longer your site takes to load the more load it's putting on the server. Link to comment Share on other sites More sharing options...
besharin Posted June 11, 2017 Author Share Posted June 11, 2017 Thanks, I will look into it. Caching plugin may help It seems that the cpanel's autobackup makes my files exceeds the max 1 GB storage capacity. How can I disable the auto backup? Link to comment Share on other sites More sharing options...
Krydos Posted June 11, 2017 Share Posted June 11, 2017 The cpanel backup page is https://ricky.heliohost.org:2083/frontend/paper_lantern/backup/index.html Link to comment Share on other sites More sharing options...
besharin Posted June 12, 2017 Author Share Posted June 12, 2017 Thanks, but there is no options there to disable autobackuphttps://ricky.heliohost.org:2083/cpsess4670752006/frontend/paper_lantern/backup/index.html Link to comment Share on other sites More sharing options...
Krydos Posted June 12, 2017 Share Posted June 12, 2017 What kind of backups are you talking about then? Softaculous backups? Where are the backup files? Link to comment Share on other sites More sharing options...
besharin Posted June 12, 2017 Author Share Posted June 12, 2017 Thank you sir. I wonder why there was a 500 MB backup file (gz extention) in home directory. I didn't do the backup, so I assume it was autobackup. I don't know whether it was softaculous or not Is my website still causing high server load now? Link to comment Share on other sites More sharing options...
Krydos Posted June 12, 2017 Share Posted June 12, 2017 Over the last 8 hours your account was 4th highest load on your server. That's much better. Thanks. Link to comment Share on other sites More sharing options...
besharin Posted June 15, 2017 Author Share Posted June 15, 2017 thank you Link to comment Share on other sites More sharing options...
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