leegold1 Posted June 10, 2017 Posted June 10, 2017 Hi, I've tried to follow all the posts and instructions I could find but I cannot get Filezilla to connect. I want to edit using my editor via ftp, the Cpanel editor is not my cup of tea. I set the Filezilla timeout to 60 secs. my account is lgpchelp and I think I am on tommy server. If you could link me to the latest current, simple instructions I would be grateful. Thanks Quote
Krydos Posted June 10, 2017 Posted June 10, 2017 Have you tried these settings in Filezilla? host: tommy.heliohost.org port: 1342 protocol: SFTP logon type: normal user: lgpchelp password: <same as cPanel password> If that doesn't connect are there any error messages? Quote
leegold1 Posted June 10, 2017 Author Posted June 10, 2017 My mistake. It works, I just used johnny by mistake instead of tommy. Solved and if moderator would just delete it, maybe better. It's in the wiki. My fault -sorry. Quote
Krydos Posted June 10, 2017 Posted June 10, 2017 You're fine. Don't worry about it. I'm glad it's working for you now. Quote
mr_nadeem Posted June 28, 2017 Posted June 28, 2017 host: tommy.heliohost.orgport: 1342protocol: SFTPlogon type: normaluser: my usernamepassword: <same as cPanel password> i did that and also nothing happened,, and error red message is appear with no access?? hope u rep,ly admin http://i67.tinypic.com/qqooig.jpg Quote
Krydos Posted June 28, 2017 Posted June 28, 2017 I can see right in your screenshot that you have the wrong info entered into filezilla. You haveopen "kor12@Tommy SFTP" 1342 If you actually had your info correct like you claim it would sayopen "nadeem12@tommy.heliohost.org" 1342 I don't know how else we can help you when you're having such a hard time simply copy/pasting a few values into filezilla. Quote
wolstech Posted June 28, 2017 Posted June 28, 2017 I'll copy my response from yesterday... The settings shown in your screenshot seem to suggest you have them entered wrong. I use FileZilla with Tommy myself and the settings you posted should work fine. Here's a few screenshots showing how to set up both SFTP and Explicit FTPS for Tommy: http://imgur.com/a/AyEMq (I use the explicit FTPS myself). Use the exact settings in one of those screenshots...just change the username to yours. Quote
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