Cannot Login

[Guest xpto4web]

Dear all,

 

for the past couple of weeks that I cannot log into my account. I tried resetting the password, but it did not work.

Looking around the forum, it seems other people have had the same issue but there was no clear solution, apart from asking an admin to reset it. Or is there anothe way around it?

 

thanks in adv,

[wolstech]

What was the account's username?

[Guest xpto4web]

it was:

xpto4web

 

thanks

[Krydos]

Did you try resetting your password at https://www.heliohost.org/reset/ or at https://johnny.heliohost.org:2083/resetpass?start=1 ?

[Guest xpto4web]

The second link worked and I managed to reset the password.

After that, I still could not login on https://heliohost.org, but now I could also reset the password here. So all seems to be working now...

thanks!