sofija Posted March 29, 2017 Share Posted March 29, 2017 username: metalsserver: tommydomain: http://iloveheavymetal.tk WHY? Link to comment Share on other sites More sharing options...
wolstech Posted March 29, 2017 Share Posted March 29, 2017 That account cannot be unsuspended. Krydos might know what happened, but the reason listed usually indicates illegal activity of some form. Also, the username is ilovehm. Escalating. Link to comment Share on other sites More sharing options...
sofija Posted March 29, 2017 Author Share Posted March 29, 2017 illegal activity, what that means? and how to avoid? Link to comment Share on other sites More sharing options...
wolstech Posted March 29, 2017 Share Posted March 29, 2017 Could be anything really. I've seen the reason given ("Do not unsuspend. Do not backup") be given for a lot of things. Krydos is the only one who lists a suspension that way, so he's the only one who can say what happened. It's usually something uncommon though, since things like spam/phishing/malware get listed as such. One common reason for it is getting hacked and the hacker abusing the account though, and besides keeping software updated, avoiding dubious addons for stuff like Wordpress, and using good passwords, there's not much you can do to prevent that. Link to comment Share on other sites More sharing options...
Krydos Posted March 29, 2017 Share Posted March 29, 2017 You're the reason Tommy got listed in the CBL. See http://www.helionet.org/index/topic/27727-tommy-is-blacklisted/ Link to comment Share on other sites More sharing options...
sofija Posted March 29, 2017 Author Share Posted March 29, 2017 Me? Why? What did i do? Everything was working fine all the time, why would i do anything like that and risk my website? i did remove aksimet plugin cause as free it was not doing anything for me, maybe anything with that? Link to comment Share on other sites More sharing options...
sofija Posted March 30, 2017 Author Share Posted March 30, 2017 so... if there no other choice... can i at least get my backup from my posts and from my theme? Link to comment Share on other sites More sharing options...
wolstech Posted March 30, 2017 Share Posted March 30, 2017 You ran WordPress if I remember right. That's what's infected and caused this. If we did back it up, the backup could infect another server if you try to use it. We highly recommend users do not use WordPress for this exact reason...it gets hacked too easily. It's up to Krydos whether he's willing to back it up for you, but as listed now, it says "Do not backup." Link to comment Share on other sites More sharing options...
sofija Posted March 30, 2017 Author Share Posted March 30, 2017 any suggestions Wolstech, what should i do?it is posible that that virus comes with the latest plugin that i got? Link to comment Share on other sites More sharing options...
Krydos Posted March 30, 2017 Share Posted March 30, 2017 I can backup the database only. Link to comment Share on other sites More sharing options...
sofija Posted March 30, 2017 Author Share Posted March 30, 2017 that would be great only the database, thx Link to comment Share on other sites More sharing options...
Krydos Posted March 30, 2017 Share Posted March 30, 2017 A PM has been sent with the link to download your databases. Link to comment Share on other sites More sharing options...
sofija Posted March 30, 2017 Author Share Posted March 30, 2017 done, got my backup thank you a lot. Link to comment Share on other sites More sharing options...
sofija Posted March 31, 2017 Author Share Posted March 31, 2017 now, what will be with my account? Link to comment Share on other sites More sharing options...
wolstech Posted March 31, 2017 Share Posted March 31, 2017 Nothing. It will just be left suspended indefinitely until it gets deleted for disk space (when our server fills up, we delete inactive or suspended accounts with the oldest last login dates to make room). If Krydos is ok with it, we can remove your domains from the account so you can use them to sign up again. I'd recommend finding new software though if he allows that. WordPress is far too easy to hack in my experience...half the themes and plugins out there are disguised backdoors, and the ones that aren't usually either have security holes in them, aren't maintained, or are regularly left un-updated by users. There was actually a point last year where WordPress was to blame for 90+% of our spam suspensions. @Krydos: Can we remove her domains from this account or will she need to go elsewhere? Link to comment Share on other sites More sharing options...
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