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[Hh#17617] I Can't Connect Via Ftp Client Filezilla


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Posted

host:ftp.portfoliozervas.heliohost.orgftp port : 21user: zervaspass : ****

and I can't connect via ftp . What can I do about this ?

thank you in advance .

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Posted

We usually recommend the following instructions to use SFTP (reliable and the most secure):

 

Open Filezilla

Click File >> Site Manager

Click New Site

Type "Tommy SFTP" and press enter

In Host field type "tommy.heliohost.org"

In Port field type "1342"

In Protocol dropdown select "SFTP - SSH File Transfer Protocol"

In Logon Type dropdown select "Normal"

In User field type your cPanel username

In Password field type your cPanel password

Click Connect

Approve the remote server key, and check the box to not ask you about this server again.

FTPS (FTP over explicit FTP) doesn't work reliably for all users. Plain FTP will work on port 21, but is insecure. FTP over implicit TLS is not supported.

Posted

ok it works. Now how can I create a new database via phpmyadmin?

I clicked on the tab 'databases', but I didn't see anywhere the button create a new database

2017-02-03 19:07 GMT+02:00 Heliohost Support <support@heliohost.org>:

We usually recommend the following instructions to use SFTP (reliable and the most secure):

 

&#160;

 

Open Filezilla

 

Click File >> Site Manager

 

Click New Site

 

Type "Tommy SFTP" and press enter

 

In Host field type "tommy.heliohost.org"

 

In Port field type "1342"

 

In Protocol dropdown select "SFTP - SSH File Transfer Protocol"

 

In Logon Type dropdown select "Normal"

 

In User field type your cPanel username

 

In Password field type your cPanel password

 

Click Connect

 

Approve the remote server key, and check the box to not ask you about this server again.

 

&#160;

 

FTPS (FTP over explicit FTP) doesn't work reliably for all users. Plain FTP will work on port 21, but is insecure. FTP over&#160;implicit&#160;TLS is not supported.

 

You may view the status of your ticket by visiting:

 

http://www.helionet.org/index/index.php?showtopic=27515

 

Thank you,

 

Heliohost support

 

http://www.heliohost.org/

 

http://www.helionet.org/

 

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