thaiwoodycom Posted January 21, 2017 Posted January 21, 2017 Dear Sirs,It's seriously unfortunate that my PC used for my websites was crashed and my info related to the hosting and all related activities were all locked in that PC until now when I can have parts of data back from it. I would really like to seek your kind supports in reinstating my websites, which was thaiwoodycom.heliohost.org and my personal domain name was also parked here with you. Can you please advice how I can have my account with username as "thwoody" reinstated?Thank you in advance.Warm regards,thwoody
Krydos Posted January 21, 2017 Posted January 21, 2017 You can download your backup from https://www.heliohost.org/backup/ and create a new account at https://www.heliohost.org/signup/ using the same username, and domain as before. Then restore your backup.
thaiwoodycom Posted January 24, 2017 Author Posted January 24, 2017 Hi! Krydos,It's found that the only recommended server, which is "Tommy," has been "full" every time I tried to sign up, while the remainders, including Stevie and Johnny with a check and cross marks, have always been closed. What should I do next? Thank you in advance.
wolstech Posted January 24, 2017 Posted January 24, 2017 It opens at midnight UTC every day and fills in seconds... You can either keep trying every day until you get one, or you can donate. If you donate, you'll get an invite sent by email within 24 hours that works even when it's full for the day.
Krydos Posted January 24, 2017 Posted January 24, 2017 It opens at midnight UTC every day and fills in seconds...The first day after we started tracking how long signups were available for it filled in 6 seconds. Since then signups have been available for almost 3 minutes sometimes.
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