DmC Posted December 29, 2016 Share Posted December 29, 2016 It seems thst tommy ftps implementation is a bit buggy. Most of times it returns empty results when LIST is issued by the client I'm sure others have already noticed. Any chance to fix it? Link to comment Share on other sites More sharing options...
wolstech Posted December 29, 2016 Share Posted December 29, 2016 I've personally never noticed an issue in tommy. Johnny though...I have to use sftp or plain FTP to even connect. Have you tried unencrypted FTP? 1 Link to comment Share on other sites More sharing options...
DmC Posted December 29, 2016 Author Share Posted December 29, 2016 Plain text works fine Link to comment Share on other sites More sharing options...
wolstech Posted December 29, 2016 Share Posted December 29, 2016 Maybe Krydos has some ideas on why FTPS acts up for you (bad FTP client maybe?). As far as I'm aware we haven't had other reports of it malfunctioning on Tommy though. Escalating. Link to comment Share on other sites More sharing options...
DmC Posted December 29, 2016 Author Share Posted December 29, 2016 I've checked it again. Issue is that I get connection timeout when trying to enter passive mode (PASV) while kn FTPS. Link to comment Share on other sites More sharing options...
wolstech Posted December 29, 2016 Share Posted December 29, 2016 I've checked it again. Issue is that I get connection timeout when trying to enter passive mode (PASV) while kn FTPS.That sounds like a firewall issue or something. My client (Filezilla 3.22) works fine in passive mode (or at least it claims to be in passive mode, I don't see a PASV command being sent though). Does active mode work for you? Link to comment Share on other sites More sharing options...
Krydos Posted December 29, 2016 Share Posted December 29, 2016 What FTP client are you using? Link to comment Share on other sites More sharing options...
DmC Posted December 29, 2016 Author Share Posted December 29, 2016 Impossible to use active mode. I'm behind cgn. I'm using andFTP for Android. Link to comment Share on other sites More sharing options...
wolstech Posted December 29, 2016 Share Posted December 29, 2016 I've never heard of that client, and seeing nobody else is reporting this issue, I suspect the client is broken, not the server. Can you try a different client on your Android, or (preferably) a PC with a common client like FileZilla when you get a chance? Link to comment Share on other sites More sharing options...
DmC Posted December 30, 2016 Author Share Posted December 30, 2016 Tried with multiple clients from play store. Implicit ftps always results to timeout. Link to comment Share on other sites More sharing options...
wolstech Posted December 30, 2016 Share Posted December 30, 2016 Tried with multiple clients from play store. Implicit ftps always results to timeout.You need to use explicit FTP over TLS. Our servers do not support implicit FTP over TLS. Link to comment Share on other sites More sharing options...
DmC Posted December 31, 2016 Author Share Posted December 31, 2016 Yes sorry I meant explicit. Is there any chance passive ports for explicit ftps being different from plain text and thus not configured to pass from firewall? Link to comment Share on other sites More sharing options...
Krydos Posted January 1, 2017 Share Posted January 1, 2017 Why not just use SFTP (which is more secure) or regular FTP (which is simpler)? Link to comment Share on other sites More sharing options...
DmC Posted January 1, 2017 Author Share Posted January 1, 2017 SFTP requires ssh access to the username in question which we don't have AFAIK. FTP is a solution for me, I (and probably everyone I guess) just feel better when credentials travel over encrypted connections. Link to comment Share on other sites More sharing options...
Krydos Posted January 2, 2017 Share Posted January 2, 2017 SFTP requires ssh access to the username in question which we don't have AFAIK.Nope, everyone has access to SFTP. Here are some instructions I wrote for Filezilla, but you can probably adapt them to any FTP client.Open FilezillaClick File >> Site ManagerClick New SiteType "Tommy SFTP" and press enterIn Host field type "tommy.heliohost.org"In Port field type "1342"In Protocol dropdown select "SFTP - SSH File Transfer Protocol"In Logon Type dropdown select "Normal"In User field type your cPanel usernameIn Password field type your cPanel passwordClick ConnectApprove the remote server key, and check the box to not ask you about this server again. Link to comment Share on other sites More sharing options...
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