DmC Posted December 29, 2016 Posted December 29, 2016 It seems thst tommy ftps implementation is a bit buggy. Most of times it returns empty results when LIST is issued by the client I'm sure others have already noticed. Any chance to fix it?
wolstech Posted December 29, 2016 Posted December 29, 2016 I've personally never noticed an issue in tommy. Johnny though...I have to use sftp or plain FTP to even connect. Have you tried unencrypted FTP? 1
wolstech Posted December 29, 2016 Posted December 29, 2016 Maybe Krydos has some ideas on why FTPS acts up for you (bad FTP client maybe?). As far as I'm aware we haven't had other reports of it malfunctioning on Tommy though. Escalating.
DmC Posted December 29, 2016 Author Posted December 29, 2016 I've checked it again. Issue is that I get connection timeout when trying to enter passive mode (PASV) while kn FTPS.
wolstech Posted December 29, 2016 Posted December 29, 2016 I've checked it again. Issue is that I get connection timeout when trying to enter passive mode (PASV) while kn FTPS.That sounds like a firewall issue or something. My client (Filezilla 3.22) works fine in passive mode (or at least it claims to be in passive mode, I don't see a PASV command being sent though). Does active mode work for you?
DmC Posted December 29, 2016 Author Posted December 29, 2016 Impossible to use active mode. I'm behind cgn. I'm using andFTP for Android.
wolstech Posted December 29, 2016 Posted December 29, 2016 I've never heard of that client, and seeing nobody else is reporting this issue, I suspect the client is broken, not the server. Can you try a different client on your Android, or (preferably) a PC with a common client like FileZilla when you get a chance?
DmC Posted December 30, 2016 Author Posted December 30, 2016 Tried with multiple clients from play store. Implicit ftps always results to timeout.
wolstech Posted December 30, 2016 Posted December 30, 2016 Tried with multiple clients from play store. Implicit ftps always results to timeout.You need to use explicit FTP over TLS. Our servers do not support implicit FTP over TLS.
DmC Posted December 31, 2016 Author Posted December 31, 2016 Yes sorry I meant explicit. Is there any chance passive ports for explicit ftps being different from plain text and thus not configured to pass from firewall?
Krydos Posted January 1, 2017 Posted January 1, 2017 Why not just use SFTP (which is more secure) or regular FTP (which is simpler)?
DmC Posted January 1, 2017 Author Posted January 1, 2017 SFTP requires ssh access to the username in question which we don't have AFAIK. FTP is a solution for me, I (and probably everyone I guess) just feel better when credentials travel over encrypted connections.
Krydos Posted January 2, 2017 Posted January 2, 2017 SFTP requires ssh access to the username in question which we don't have AFAIK.Nope, everyone has access to SFTP. Here are some instructions I wrote for Filezilla, but you can probably adapt them to any FTP client.Open FilezillaClick File >> Site ManagerClick New SiteType "Tommy SFTP" and press enterIn Host field type "tommy.heliohost.org"In Port field type "1342"In Protocol dropdown select "SFTP - SSH File Transfer Protocol"In Logon Type dropdown select "Normal"In User field type your cPanel usernameIn Password field type your cPanel passwordClick ConnectApprove the remote server key, and check the box to not ask you about this server again.
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