wotsup Posted December 15, 2016 Share Posted December 15, 2016 Good morning I created a new account yesterday bu I'm unable to login.I keep getting Gateway Timeout or, when it's not a timeout, na "Invalid Login" message.Reseting the password gets na "HTTP 500 Internal Server Error" message on the www.helioshost.org/reset/done page and still cannot login. I don't know what to do anymore. Please advise me. Thanks Link to comment Share on other sites More sharing options...
wolstech Posted December 15, 2016 Share Posted December 15, 2016 What server are you on? Stevie and Johnny are both down at the moment. Link to comment Share on other sites More sharing options...
wotsup Posted December 15, 2016 Author Share Posted December 15, 2016 That explains. It's Johnny. Thanks Link to comment Share on other sites More sharing options...
wolstech Posted December 15, 2016 Share Posted December 15, 2016 Yeah, at this point, Tommy is the only server that works reliably. Stevie and Johnny are reportedly both suffering from hard disk problems (if I had to guess, due to age seeing they've been in service for 6+ years). Link to comment Share on other sites More sharing options...
wotsup Posted December 15, 2016 Author Share Posted December 15, 2016 This is a new account, created yesterday.Can't it be moved to Tommy? Link to comment Share on other sites More sharing options...
wolstech Posted December 15, 2016 Share Posted December 15, 2016 You have to be invited to Tommy, but yes. You can get an invite by donating $1 or more (any amount is appreciated, if we end up needing to buy new disks even more so). Krydos will send an invite to your Paypal email address. Alternatively, we randomly send them out sometimes, odds of winning a free one are 1 in ~20,000. Link to comment Share on other sites More sharing options...
bdistler Posted December 15, 2016 Share Posted December 15, 2016 I don't know what to do anymore. Please advise me. see server status at --> [ http://heliohost.grd.net.pl/monitor/ ] Link to comment Share on other sites More sharing options...
wotsup Posted December 15, 2016 Author Share Posted December 15, 2016 I'm making a 3$ donation on Pay-Pal so I can be moved to Tommy, ok?Done. Hope it helps! Link to comment Share on other sites More sharing options...
wolstech Posted December 15, 2016 Share Posted December 15, 2016 OK. Krydos will send you an invite when he sees your donation Watch your Paypal email address for the invite. (If for some reason you haven't gotten it by tomorrow, post your Paypal Transaction ID and I'll escalate for you to get the invite sent). You'll like Tommy...crazy fast, tons of features, 5 versions of PHP to pick from, and built-in CloudFlare support. And oh yeah, domains set themselves up nearly instantly, no waiting for queued pages to go away. I moved there when Stevie died, no regrets and probably should've moved sooner. One question: Is your Paypal email address already used by your Johnny account? If so, Krydos needs to delete your Johnny account or change the email address so the invite works. Link to comment Share on other sites More sharing options...
wotsup Posted December 15, 2016 Author Share Posted December 15, 2016 Transaction ID: ****4757954948630 And yes, my Paypal email address is the same as the Johnny account.By all means, I'd like to keep the same address on Tommy. Thanks Link to comment Share on other sites More sharing options...
wolstech Posted December 15, 2016 Share Posted December 15, 2016 Escalating so the Tommy invite can be sent and your email address/domain/username can be removed from Johnny. Your forum account will also need to be renamed since it's the same as your Johnny account username. Is there a specific name you want, or should we just add a 1 to the end of it (wotsup1)? Link to comment Share on other sites More sharing options...
wotsup Posted December 15, 2016 Author Share Posted December 15, 2016 Thanks.Can't all references to my account (Tommy and Forum) be "wotsup"? Do I need to change the fórum account too? WOTsUP has a perfect meaning to me that's why I'd like to keep it.Sorry, maybe this is what you were saing but we could rename this account to wotsup1 and a new forum account would be created associated with the new Tommy account. Is this it? Link to comment Share on other sites More sharing options...
cfbfan Posted December 15, 2016 Share Posted December 15, 2016 Is there something that points to hard disk problems on Johnny?I just find it hard to believe that a hard disk can crash and repair itself seemingly daily ... As of now, Johnny is back up after being down for 17 hours or so. Link to comment Share on other sites More sharing options...
wolstech Posted December 15, 2016 Share Posted December 15, 2016 Is there something that points to hard disk problems on Johnny?I just find it hard to believe that a hard disk can crash and repair itself seemingly daily ... The disk just stops responding and disappears entirely from the OS and hypervisor (Johnny is actually a VM on Charlie, which is running ESXi). Rebooting the server sometimes wakes it up, other times it needs to be fully powered off and on again (in which case we have to wait for a technician to do that for us since we're on the other side of the country from the server) in order for the server to see the disk again. The short periods of downtime seen in the past few days were not crashes, but excessive load just bogging him down to the point where he stopped responding to requests. Only the 12 hour downtime from last night was a disk issue. Link to comment Share on other sites More sharing options...
Krydos Posted December 15, 2016 Share Posted December 15, 2016 The username wotsup, and the domain wotsup.heliohost.org is now available to create your Tommy account. When you create your Tommy account a forum account named wotsup will automatically be created for you. You can either use that, or we can delete the new forum account, and rename this forum account. Your choice. EDIT: Typo on the domain name. Link to comment Share on other sites More sharing options...
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