sofija Posted December 4, 2016 Share Posted December 4, 2016 This site can’t be reachediloveheavymetal.tk took too long to respond. Search Google for love heavy metal tkERR_CONNECTION_TIMED_OUT im getting this message for a few days, i cant log in to my heliohost account or on my wordpress dashboard... It is something wrong with my site or? Username: metalsServer: StevieDomain: http://iloveheavymetal.tk Link to comment Share on other sites More sharing options...
nyten Posted December 4, 2016 Share Posted December 4, 2016 This week the server was crashing frequently for unknown reasons. The admins are working on it. Link to comment Share on other sites More sharing options...
sofija Posted December 4, 2016 Author Share Posted December 4, 2016 Link to comment Share on other sites More sharing options...
sofija Posted December 9, 2016 Author Share Posted December 9, 2016 what about me, no answer for me Link to comment Share on other sites More sharing options...
wolstech Posted December 9, 2016 Share Posted December 9, 2016 Stevie is beyond (remote) repair, so he has to wait until a root admin can visit the server in person to fix it, likely January or February. While it's unfortunate that he failed, Stevie ran great for over 6 years before failing (a long time for any server to go without needing some form of repairs). You need to move to Johnny when his signups reset, or donate to get an invite for Tommy (if you do this, be aware that the invite will be sent to the email address used to donate). If you want to reuse your username and domains, let us know and we'll remove them for you so you can sign up on Johnny. Be aware that you will need to restore your site using whatever backups you have, since we do not have any way of retrieving data on Stevie at this time. Link to comment Share on other sites More sharing options...
sofija Posted December 9, 2016 Author Share Posted December 9, 2016 i guess my choice will be Johnny, and making my site from beginning as i didnt made any backup ( i always wanted but somehow i didnt had time i guess .. again...), and i want to keep my username and domain too Thank you for the replay Link to comment Share on other sites More sharing options...
wolstech Posted December 9, 2016 Share Posted December 9, 2016 i guess my choice will be Johnny, and making my site from beginning as i didnt made any backup ( i always wanted but somehow i didnt had time i guess .. again...), and i want to keep my username and domain too Escalating to have the domains and username removed. Link to comment Share on other sites More sharing options...
sofija Posted December 9, 2016 Author Share Posted December 9, 2016 what is that means, i dont understand... cant be moved? Link to comment Share on other sites More sharing options...
wolstech Posted December 9, 2016 Share Posted December 9, 2016 You can't use Johnny if they're already listed in our system as being used by a Stevie account. He's just going to rename the Stevie account and delete the DNS for your domain so you can sign up again with the same information. Link to comment Share on other sites More sharing options...
sofija Posted December 9, 2016 Author Share Posted December 9, 2016 i guess i will get a notification if my account is moved to johnny? Link to comment Share on other sites More sharing options...
Krydos Posted December 10, 2016 Share Posted December 10, 2016 The username metals and the domain iloveheavymetal.tk are now available to create a new account. Link to comment Share on other sites More sharing options...
sofija Posted December 10, 2016 Author Share Posted December 10, 2016 tried to create new account, but says johnny is full Link to comment Share on other sites More sharing options...
Krydos Posted December 10, 2016 Share Posted December 10, 2016 There is a limited number of Johnny signups per day to keep the server from becoming overloaded. Signups open at midnight UTC. This page will tell you how long you need to check back. http://bybyron.net/helio/sign-up.php Link to comment Share on other sites More sharing options...
wolstech Posted December 10, 2016 Share Posted December 10, 2016 It resets everyday at midnight UTC. Today it filled in under 10 minutes due to the number of people looking to migrate. Link to comment Share on other sites More sharing options...
sofija Posted December 10, 2016 Author Share Posted December 10, 2016 Ahh understood, i will check back again for sure, i really appreciate your help and the services that heliohost offers us... Hope to make again account with you guys...Thank you again and wishing you all the best. Link to comment Share on other sites More sharing options...
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