Account Reset

[Guest Marko30]

Hello,

 

I have accidentally deleted ALL folders on account, including default ones. Is it possible to completly reset account to default without deleting account and creating it again?

[wolstech]

I think krydos and Byron can put the public_html back if it disappears, but otherwise we usually recommend you delete it and start over.

 

I know an account with all its folders deleted will not work completely properly if you just recreate them due to permissions issues.

 

We have no facility to truly reset an account anyway. Anything krydos/Byron would do is done manually.

[Byron]

You can re-create the folders yourself at your cPanel "Home" directory.

 

.htpasswds - 750

 

mail - 751

 

public_ftp - 755

 

tmp - 755

 

www - 777

 

The www should create ok as symlink pointing to public_html. Just check it to make sure. If it doesn't post back.

 

I just did some checking and some folders will need to be chowned like the mail folder and I'm not exactly sure if www folder gets created exactly like it was before. I think you'd be better off deleting the account and starting all over.

[Guest Marko30]

Thanks guys! I have deleted the account.

 

Is it possible to to create account again with the same username and e-mail (after 48 hours passed)?

[Byron]

Yes and you should be able to create it now.

[Guest Marko30]

Yes and you should be able to create it now.

Registrations are closed at the moment. I'll try tomorrow.

 

Thank you very much.

[Byron]

This will tell you when registrations reset: http://bybyron.net/helio/sign-up.php

[Guest Marko30]

Thanks.

[Guest Marko30]

Is there any way you can increase registration limit for Stevie? I can't register new account because limit is always reached.

 

New registrations are opened every day at 1 AM and often closed at 5 AM (Croatian time).

[Byron]

Nope, sorry. Just stay up late.

[wolstech]

Nope, sorry. Just stay up late.

Yep. I think a lot of us have done that at this point. Back when we used to reset this based on PST instead of UTC, I had to sign up at 3AM to get my Stevie account...

[Guest Marko30]

Alright then. Thanks.

[Krydos]

Is there any way you can increase registration limit for Stevie?

If we increased the number of daily signups Stevie would quickly become as unstable as Johnny. The system automatically lowers the number of daily signups as the load gets higher, and the number of daily signups available rises if the load stays nice and low.

[Guest Marko30]

If we increased the number of daily signups Stevie would quickly become as unstable as Johnny. The system automatically lowers the number of daily signups as the load gets higher, and the number of daily signups available rises if the load stays nice and low.

Ok then. Thanks for explanation.