urbangaming Posted March 9, 2016 Share Posted March 9, 2016 I have upgrade my account to a Stevie SSL Account transaction ID 4378-6497-1170-1805. my account ID is ubg Link to comment Share on other sites More sharing options...
wolstech Posted March 9, 2016 Share Posted March 9, 2016 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
urbangaming Posted March 9, 2016 Author Share Posted March 9, 2016 Ok how long will this take to get resolved ? Link to comment Share on other sites More sharing options...
wolstech Posted March 9, 2016 Share Posted March 9, 2016 Whenever Krydos gets around to assigning the IP address for you. Usually a day or so at most. Once it's assigned, you'll just have to install a certificate to activate SSL. Link to comment Share on other sites More sharing options...
urbangaming Posted March 9, 2016 Author Share Posted March 9, 2016 Is it possible to have it done asap because we need to set up my business new website Link to comment Share on other sites More sharing options...
wolstech Posted March 9, 2016 Share Posted March 9, 2016 The entire support staff here is volunteer, and only 1 person has the ability to do dedicated IPs. As a result...not really. If you want, you can begin installing software and creating content now. The SSL installation won't break your site except for a short (up to 24 hour) period of downtime where your site shows Queued while the changes take effect, so anything you do now will easily carry over once SSL is set up. Also, I highly recommend not using WordPress since it has a reputation of getting hacked. I permanently suspended 3 people this morning after their WordPress install was hacked and Phishing decided to set up shop. Just about every other CMS is more secure... Link to comment Share on other sites More sharing options...
Krydos Posted March 9, 2016 Share Posted March 9, 2016 Dedicated IP granted. Link to comment Share on other sites More sharing options...
urbangaming Posted March 10, 2016 Author Share Posted March 10, 2016 thanks Link to comment Share on other sites More sharing options...
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