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Posted

You were resuspended for continuing to send spam.

 

We have received a complaint about your account. Please investigate and fix within 24 hours.
Hurricane Electric Abuse Department
support@he.net
From scomp@aol.net  Sun Jan 10 07:00:17 2016
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Subject: Email Feedback Report for IP 64.62.211.131
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This is an email abuse report for an email message with the message-id of 3e4703fc00f9aec7dd63566da408767b@titan-ras.sk received from IP address 64.62.211.131 on Sun, 10 Jan 2016 10:00:08 -0500 (EST)
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To: redacted@aol.com
Subject: A FastDown4Tonight Call Is Waiting
Date: Sun, 10 Jan 2016 07:00:04 -0800
From: Leticia Garner <leticia_garner@titan-ras.sk>
Message-ID: <3e4703fc00f9aec7dd63566da408767b@titan-ras.sk>
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Content-Type: text/plain; charset=us-ascii
Hi, What do you like to get pleasured?
A horny MILF need some college boys to get laid
I am a nymphomaniac
[ http://p-a.it/test.php?e=40&34BnrbY2=ADWArUxsZzdr2 ] I want you to glance through my portfolio and assess my naked body
See you later

--b1_3e4703fc00f9aec7dd63566da408767b
Content-Type: text/html; charset=us-ascii
<html>
<body>
<br>
Hi, What do you like to get pleasured?
A horny MILF need some college boys to get laid
I am a nymphomaniac
<br><br>
<a href="http://p-a.it/test.php?e=40&34BnrbY2=ADWArUxsZzdr2">I want you to glance through my portfolio and assess my naked body</a>
<br>
See you later
</body>
</html>
--b1_3e4703fc00f9aec7dd63566da408767b--

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Posted

All right, but what now, I have not finished the previous cleaning. And now i cant login to my cpanel and even connect trough ftp dont works.

Posted

You are supposed to fully clean the account up as soon as we unsuspend it (within 24 hours typically). You were unsuspended for 10 days then we got another spam report.

 

I normally recommend that people disable their website using a deny from all in .htaccess as soon as its unsuspended. Doing that forces everyone to see a 403 Forbidden error instead of the site. That way you can work in FTP and cPanel without the malware being triggered by people accessing the site. I'd suggest just deleting the entire CMS installation since its likely beyond repair anyway then start over using up to date components from reputable sources (many extensions/themes from dubious "free themes and extensions" sites are malware).

 

We normally only unsuspend spam accounts once...I'll escalate this for you to see if Krydos wants to give you a second chance on fixing this.

Posted
What did you do to fix the problem since I last unsuspended you?

i have posted it here http://www.helionet.org/index/topic/22820-suspended-mrobo/

but first thing was i changed password because ti seems that someone have hacked my pass and backuped my site trough cpanel backup, after then i have tried scan, clean, check files in public_html, but have not finished yet, could you export my db and send it to me I am considering to move from johnny to stevie.heliohost and want to start from beginning, please, thx.

  • 2 weeks later...
Posted
could you export my db and send it to me
A link to your backup has been PMed to you.

yes but there is missing my sql database in that backup

I cant find it, could you PM me the sql database and after then delete my account I want to move to another hosting server?

Thx.

Posted

A link to your database mrobo_ekostav backup has been PMed to you. Unfortunately the mysqldump command wasn't able to make a .sql file dump for you, possibly because the database was too large. That's why it wasn't located in your full backup. Let us know if you need further assistance.

Posted

o.k. thanks, it seems there is some problem with the db size, it is too small, but nevermind i will figure it out somehow,

but now i need to delete my account from you because i cant

could you delete it:::

username: mrobo

server: johnny.heliohost.org

domain: titan-ras.sk

 

please, thx, regards.

Posted

I need help, I cant create account on (stevie.heliohost) because error

:A DNS entry for “titan-ras.sk” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.

,but I have changed the dns entry on 7.2.2016.

Posted

Try creating your account now. You can also create your account using a new domain like titan-ras.heliohost.org, and then add the .sk domain later.

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