ashrafjp Posted January 9, 2016 Posted January 9, 2016 a.Heliohost username: ashrafjp. b.Server in use: Jonny. c.Domain: cairojpdept.heliohost.org Account creation: 5/1/2016, Account Activation: 6/1/2015. Site Activation: No confirmation till today (9/1). Can`t use FTP as servername doesn`t exist. Domain testing and validation resulted in IP Address not being associated to Domain address.. Your system rejected my tries to manually set A/CNAME records accordingly with your IP, saying they already exist (but the list is empty). KIndly, solve this problem, Thanks a lot, merry christmas!
wolstech Posted January 12, 2016 Posted January 12, 2016 This really shouldn't take this long...at this point it should at least show the queued page. Escalating.
Krydos Posted January 13, 2016 Posted January 13, 2016 The problem was ns2.heliohost.org had a record of your domain, but ns1.heliohost.org didn't. @admins you can check this by using the dig command on the command prompt or http://heliohost.grd.net.pl/dns-checker/ This only seems to happen to Johnny accounts. Escalate it to me if you see one, and I can fix it quickly. @ashrafjp If you're using windows type on the command prompt ipconfig /flushdns This will flush the DNS records that are cached on your computer. If you can't flush the DNS for whatever reason you can also test your site on another computer, and when the cache expires on its own it will show up properly on all computers.
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