[Solved] Invisible Database

[federicorussi]

dear, my database on my website epmonitoraggi.heliohost.org are invisible.

DB:

-fedeener_marcatempo

-fedeener_monitoraggi

[wolstech]

This support request is being escalated to our root admin.

[Krydos]

-fedeener_monitoraggi

That database doesn't exist, but I assume you mean (and I restored) fedeener_monitoraggio.

 

The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.