StefaanC Posted May 25, 2015 Posted May 25, 2015 I can access my site on my desktops (one Vista, one Win8.1). Mostly I can.But on my tablet (android 4.2) or my Lumia (Windows Phone 8.1) it very rarely succeeds. Mostly it does not. I am aware of the problem of loading sites from cache. Most browsers do. But when I clear the cache, the problem remains the same. Can anybody help me find out what is going on?I need it to work everywhere, especially on my tablet and phone.
Tjoene Posted May 25, 2015 Posted May 25, 2015 Please post the following information:Your cPanel username Your main domain The server that you are on
StefaanC Posted May 25, 2015 Author Posted May 25, 2015 Username: stefaanc Domainname: casierstefaan.heliohost.org Server: johnny Btw: thanks for the help
StefaanC Posted May 26, 2015 Author Posted May 26, 2015 The problem seemes to be resolved, on itself. Strange.
StefaanC Posted May 27, 2015 Author Posted May 27, 2015 This host (johnny on heliohost) seems to be more down than up. I will have to leave, go elsewhere, since this is not going to work.
wolstech Posted May 27, 2015 Posted May 27, 2015 You might want to consider moving servers. You'll be better off on Stevie if uptime is important. Johnny is known for being unreliable due to load caused by the extra features and more lenient suspension policy, and the fact that it shares a server with our website and forum. Stevie's uptime is ~99%, Johnny is about 85%.
StefaanC Posted May 28, 2015 Author Posted May 28, 2015 If it's possible to move from johnny to stevie, I would do so yes. How can I move?
yashrs Posted May 28, 2015 Posted May 28, 2015 You can follow the steps here:- http://wiki.helionet.org/Moving_your_account 1
StefaanC Posted June 9, 2015 Author Posted June 9, 2015 Ok, I moved now from johnny to stevie. I created the stevie account 4 days ago, but I still cannot start with FTP for some reason. Tried everything I can think of. Could it be that after 4 days, things are not ready yet? Message from FileZilla:Status: Adres bepalen van ftp.casierstefaan.heliohost.orgStatus: Verbindingspoging mislukt met "EAI_NONAME - Er zijn geen nodenaam en servnaam of ze zijn niet bekend".Fout: Kan niet verbinden met server It means it cannot connect since there is no nodename or servname or they are not known.When I use ftp.heliohost.org in stead of ftp.casierstefaan.heliohost.org as I did on server johnny I get: Status: Adres bepalen van ftp.heliohost.orgStatus: Verbinden met 64.62.211.131:21...Status: Verbinding aangemaakt, welkomsbericht afwachten...Status: TLS initialiseren...Status: Certificaat controleren....Status: TLS-verbinding opgezet.Opdracht: USER stefaancAntwoord: 331 User stefaanc OK. Password requiredOpdracht: PASS ********Antwoord: 530 Login authentication failedFout: Fatale fout: Kan niet verbinden met server
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now