marion Posted December 27, 2013 Posted December 27, 2013 I am trying to add a Domain Name in the cPanel. I get this error: Error from park wrapper: Using nameservers with the following IPs: 65.254.254.172,66.96.142.148 Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver. For info:The Domain Name A records were change yesterday and are pointing to 216.218.192.170I am adding marionfamily.org which I own. Can someone tell me what I am doing wrong? Can someone help me fix this? Thank you.
wolstech Posted December 27, 2013 Posted December 27, 2013 For info: The Domain Name A records were change yesterday and are pointing to 216.218.192.170 I am adding marionfamily.org which I own. Can someone tell me what I am doing wrong? Can someone help me fix this? Thank you. If you want to use A records, you need to use that domain as your main domain, which you can do by changing your main domain using this script. If you want to use it as an addon domain as you are trying to do now, you need to delete the A records and create NS records pointing to ns1.heliohost.org and ns2.heliohost.org instead.
marion Posted December 27, 2013 Author Posted December 27, 2013 I will try this. I want to keep emails separate so I have MX records going to Google. Are NS records compatible with that? Thank you.
marion Posted December 27, 2013 Author Posted December 27, 2013 So the NS records seems to have propagated: https://www.whatsmydns.net/#NS/marionfamily.org I still can not add the domain. Help!
wolstech Posted December 28, 2013 Posted December 28, 2013 Your DNS has indeed propagated: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=marionfamily.org&rec=ALL Since the NS records are there and correct, I'm out of ideas as to why it won't allow you to add the domain. I'll move this topic to customer service. An admin will likely know more about why this isn't working for you.
Krydos Posted December 28, 2013 Posted December 28, 2013 Please post the following information:Your cPanel username Your main domain The server that you are on
marion Posted December 28, 2013 Author Posted December 28, 2013 username: marionmain domain: blaisemarion.comserver: stevie
Krydos Posted December 30, 2013 Posted December 30, 2013 That's kind of weird. Here is what cPanel is seeing: Name Servers ns1.mydomain.com 66.96.142.148 ns2.mydomain.com 65.254.254.172 and some whois tools see that too http://who.is/whois/marionfamily.org I would contact domain.com support (or whoever you registered this domain with) and ask them why the nameservers are showing one thing in some places, and another in other places. It might just be a DNS caching issue, like some DNS is still showing the old data, and some are showing the new, in which case waiting some more might help. You've already waited quite a while though so I don't understand why any old entries would still exist anywhere. Perhaps your registrar has some strange settings or they can help you sort this out.
marion Posted January 2, 2014 Author Posted January 2, 2014 It's been a week and I am still having problems.... http://www.helionet.org/index/topic/17950-addon-domain-name-error-from-park-wrapper/ Please help.
Byron Posted January 2, 2014 Posted January 2, 2014 Did you do as Krydos suggested in his last post? You really should have posted this in the same thread as the link you posted. Merging topic.
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