jje

You can now request for a server move - use the thread in Customer Service.

Link: http://www.helionet.org/index/index.php?showtopic=8686

The people who use ASP.NET or JSP or Java are now eligible for a server move. When more people move, and more people signup to Johnny, and when the big purge of accounts is finished, this issue should be very rare.

Glad your problem got solved.

Hmm... I suppose I'll make a thread then, as I suspect Johnny will be very popular as most users who want to use ASP.NET or JSP are on Stevie.

Use localhost if connecting locally.

Use stevie.heliohost.org as Wizard said if you are connecting remotely. Remember to setup 'Remote SQL' via cPanel homepage.

This isn't your fault - Stevie has temporarily shut down for some unknown reason. All sites are showing the queued page.

We are doing what we can to fix it. Sorry for any inconvenience caused.

Stevie is showed queued again for all sites.

We are doing what we can to fix this. Sorry for any inconvenience caused.

And yes, you will need to clear your cache again!!

Yes, Stevie has temporarily shut down. This issue is occurring for every website at the moment.

We are doing what we can to fix it. We apologise for any inconvenience caused.

Stevie's Server Load is still high because few people have signed up to Johnny yet. Just be patient.

The question actually arose for me when trying to sign up for SAS ShareaSale affiliation program which would not accept an address of the form pete@icefactory.heliohost.org instead requiring an address at a top level domain

If you have problems with that, then you can get a .tk or .co.cc domain.

I don't think they are classed as top level domains, btw.

Actually, Johnny has just gone online. I think you can now get ASP.NET or JSP - I'll just check with djbob.

Moving to Questions.

@djbob - What are the plans for people on Stevie who want to use ASP.NET or JSP?

ALERT: We have our first signup to Johnny!!!

Woo hoo!! What a coincidence that I woke up 5 minutes after you announced this!! :D

@futureslay - Don't give links to your recent topics. It doesn't help get your answer to your topic, and it is a form of spamming.

sometimes I think that it is not really the java support

We're actually planning on getting Java back online in a few weeks.

Glad your problem got solved.

What action would you like me to perform?

Have you considered 'Parking' your other domains, or adding them as an 'Addon' domain?

Yes.

When Stevie and Johnny have a balanced amount of accounts, both will be really stable.

Only websites on the Johnny server will be able to use services like ASP.NET and JSP.

Websites that don't use ASP.NET or JSP will be hosted on Stevie.

However, Stevie will be more stable than Johnny.

(we don't have any permanent decisions)

Clear your cache if not.

Glad your problem got solved.

This problem has happened before and I think djbob unsuspended the person's account.

Unsuspended him.

byron - I see his website fine: http://*****.heliohost.org/

Unsuspended him.

We will probably announce it on:

News forum

Twitter

There will probably be intermittent 500 errors.

We haven't made any permanent decisions yet. When Johnny is up, both servers will be much more stable.

If you use services like ASP.NET (etc), then you will probably be moved to Johnny by request (or any other way).

We haven't made any permanent decisions though - please don't spread rumors.

Looks like it's fixed now.

Probably due to extremely high server load - Stevie probably shutdown temporarily.