jje

Look at the dates on this topic. Please don't bump old, orphaned topics.

If you wish to move your entire site to Johnny then please let me know and I will be happy to move you to Johnny. Although, we only recommend you do this if you require the use of dangerous services like Java/JSP, ASP.NET and Ruby on Rails. Because of these dangerous services, the uptime will be worse and your site might be a bit more sluggish.

 

This issue with Stevie is becoming more and more rare. If I were you, I would keep your site on Stevie.

 

The moving process is automated and instructions are available at http://wiki.helionet.org/wiki/Moving_your_account . However, the wiki is currently unavailable as it is hosted on Stevie. Also, the delete script should only work when Stevie is back online. The process involves deleting your account and restoring your files etc.

Closing due to inactivity......

Closing due to inactivity....

Closing due to inactivity....

Yup

Yes, your account is hosted on Stevie. Stevie is currently recovering from a power distruption:

 

http://www.helionet.org/index/index.php?showtopic=9234

Both forum accounts have been permanently deleted.

Every user is on the same IP address, unless you are prepared to pay $12 for a dedicated IP.

 

As an alternative, you can edit your HOSTS file on your local computer. If you wish to do this (fairly easy), please post your OS (Windows, Mac, etc) here.

Which account would you like me to delete?

 

Or would you like me to delete both?

Is there an ETA on when Stevie will be back up? What is the state of Stevie right now?

Johnny should be up shortly, but Stevie will take a while. He will probably be up sometime tonight.

 

Sorry, but we can't give a better estimate than what djbob posted. fsck is a long process, and it is impossible for us to provide an exact estimate.

 

Please be patient in this rare situation.

Already done!

 

http://www.heliohost.org/home/support/scripts

I hope Stevie and Johnny will recover soon!

 

Thanks for the update, tweeted it.

 

EDIT: Hey - looks like Johnny's alive again!

The reason I posted that was because I guessed FTP would be down due to the Stevie problem, so he wouldn't be able to connect.

You can change your main domain using the script available at:

 

http://www.heliohost.org/home/support/scripts/domain

 

Also: Am I correct in thinking that HelioHost handles the registration

of the domain if of the form '...heliohost.org' (and name resolution etc)

I am not sure if I understand. Could you explain it a little clearer, possibly with an example?

Nevermind, looks like Joomla sorts that out for you.

 

Okay - I've made a new Scripts menu on the HelioHost Homepage.

 

Here are the new links. I put them under Support > Scripts.

 

http://www.heliohost.org/home/support/scripts/renew

http://www.heliohost.org/home/support/scripts/status

http://www.heliohost.org/home/support/scripts/domain

http://www.heliohost.org/home/support/scripts/delete

Update: Please read news topic related to power distruption:

 

http://www.helionet.org/index/index.php?showtopic=9234

Yup!

Your welcome!

 

Please leave feedback by taking our survey:

http://www.helionet.org/index/index.php?showtopic=8947

Stevie's down at the moment and we're working on getting him back online.

 

This issue has been identified and escalated:

http://www.helionet.org/index/index.php?showtopic=9229

Your welcome

This issue has been identified and escalated:

http://www.helionet.org/index/index.php?showtopic=9212

Mono is the same as ASP.NET, except it is designed for Linux servers.

 

Please post in the topic Krydos referred to.

We are currently experiencing technical difficulties and are working to solve the problem.

 

This issue has been identified and escalated:

http://www.helionet.org/index/index.php?showtopic=9229

 

If you wish to move your entire site to Johnny then please let me know and I will be happy to move you to Johnny. Although, we only recommend you do this if you require the use of dangerous services like Java/JSP, ASP.NET and Ruby on Rails. Because of these dangerous services, the uptime will be worse and your site might be a bit more sluggish.

 

This issue with Stevie is becoming more and more rare. If I were you, I would keep your site on Stevie.

 

The moving process is automated and instructions are available at http://wiki.helionet.org/wiki/Moving_your_account . However, the wiki is currently unavailable as it is hosted on Stevie. Also, the delete script should only work when Stevie is back online. The process involves deleting your account and restoring your files etc.

Please could you answer the following questions so we can help you further:

 

What host are you using?

What user are you using?

What server are you on?