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Posts
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Posts posted by jje
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Posted to our Twitter @HelioHost
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Your welcome!
Glad your problem got solved!
Please spare 2 minutes to leave feedback at
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Your welcome
Due to the power distruption, some accounts may have been affected. If I were you, I'd wait for djbob.
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Please post your problem related to this error here:
http://www.helionet.org/index/index.php?showtopic=9203
We have had multiple cases of this referring to the browser being unable to retrieve data.
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Yeah - it's easy to FTP files across to the Web Space. There are also many alternatives:
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Johnny is back up, but your site isn't...
This support request is being escalated to our root admin.
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Johnny is down at the moment. Should be back up in a few minutes.
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Your addon domain has been deleted.
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You could also follow us on Twitter @HelioHost
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AjaXplorer might be a good alternative to the cPanel File Manager.
Save as you go along.
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According to the recent survey, 31 prefer MySQL and 3 prefer PostgreSQL.
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Okay - enabled!
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We have had a couple of cases of this, but we have been unable to investigate the cause. Please post an absolute path so we can investigate and permanently delete them.
For example:
/home/jje/public_html/weirdfolder
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@cl58tools - This thread is for deleting Addon domains so we can give users a fresh start.
@mykonata - Please confirm that you wish to delete your Addon domain so you can re-add your domain and have a fresh start.
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Good idea!
I recently enabled uploads for the wiki which should have covered this area, but obviously we need external image access. I'll add it to the LocalSettings.php file when I have access to my home PC.
Thanks,
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Update: All services on both servers are now back online!
Thank you for your cooperation
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Glad your problem got solved!
Please spare 2 minutes to leave feedback at
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What FTP Host URL are you using to connect?
Can you connect using:
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+1
and keep the hard work ,
we support you in any way.
Thanks!
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There is no need to setup nameservers with .heliohost.org domains - we do it for you.
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I am struggling to understand your question, but I believe this may help:
http://www.helionet.org/index/index.php?showtopic=9234
As thejoggingmat said, please refine your sentences so we can help.
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the MySQL db is hosted on your hosting (stevie)
All services are currently offline.
Please install web.py framework
in Customer Service
Posted
This support request is being escalated to our root admin.