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jje

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Posts posted by jje

  1. I can't find an account in the database with the username 'vol7ron'. It might have got deleted for inactivity.

    Could you please provide your main domain so I can investigate further?

    However, it does seem likely that your account has been permanently deleted. If this is the case, then please feel free to create a new account.

  2. how to run a paid webhost.
    HelioHost is a free web hosting company - not paid/premium host ;)

     

    I was just thinking. I keep getting these emails that say my ACH transfer has been cancelled or rejected. But I didn't make any transfer. They're viruses. They always come with an attachment for you to open that appears to hold additional information. I filter them out and delete them. I noticed that when I ignored them' date=' they increased in number. They come infrequently in a little wave. The last batch I saw was just before stevie went down. A couple of years ago these same types of email were saying they were from the post office. I downloaded one and opened it and lost my computer. So now I know better but what if other users are actually opening these attachments in webmail and unleashing these viruses on the whole system?[/quote']The mail system on the server will not open/run any attachments sent via email, therefore the 'virus' is probably powerless over the server. However, if the attachment was a virus and the webmaster downloaded it, it would still affect the webmaster's computer but not the server.

     

    Could you possibly give any unconfirmed estimate of when Stevie (or at least the FTP-server) will be back? Just as many of us I have forgottend to make the important backups and I'm praying that my precious files will be retrievable by monday...
    Unfortunately we do not have an estimate - at this time we are waiting for our root administrator, djbob.
  3. The support admins cannot access Stevie right now, and migrating everyone on Stevie would take quite a long time and seriously decrease Johnny's performance. Therefore I do not believe that this would be possible, plus we would probably be able to fix stevie before getting that finished.

  4. There will probably be NO loss of data when Stevie comes back online. Ever since I have joined HelioNet, I have only witnessed a loss of data affect 2 accounts, therefore it is extremely unlikely that any loss of data will occur.

  5. Hello craigis :)

     

    We are currently having a few technical difficulties with the database for Stevie accounts.

    This is causing the script that suspends old accounts to be unable to find any old Stevie accounts.

    In other words, the inactivity suspension system is currently non-functional but we hope to bring it back as soon as we can to prevent old accounts from filling up the server.

     

    This does not effect Johnny accounts, and it does effect most of Stevie accounts.

     

     

     

    Thanks,

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