jje

Closing, since you created another topic for your request

Created a poll

This has been solved:

http://www.helionet.org/index/index.php?sh...ost&p=70324

--

Glad your problem got solved!

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Your participation in this survey is greatly appreciated.

We apologise for the delay in this, but PostgreSQL is back online.

@admins - djbob has emailed me with an SSH command to fix this. His command didn't work, but a similar one did. Here you go incase this happens again:

[root@stevie]~ /scripts/restartsrv_postgres
[root@stevie]~ /scripts/restartsrv_postgresql

It doesn't have any output, and finished rather quick.

Lol, no, I'm just giving an approximate location of where he is.

djbob has just emailed me how to fix PostgreSQL. Check the PostgreSQL news topic for more information.

From what I understand, djbob shouldn't be hit by the hurricane. I drew this map to explain, and I drew it very badly in Photoshop.

Hi there! It appears that djbob has not been active for over a week now, meaning that escalated requests have been delayed. At this moment in time we believe that there are some problems with the PostgreSQL server and some problems with Email on Johnny, and we apologise for these technical difficulties. Unfortunately, the support admins are unable to solve these two important problems, not forgetting many escalated requests that have been posted.

As a result, Escalated Requests will be delayed until djbob get's back. We will do our best to offer support in the meantime, and solve any problems we can.

Thank you for your cooperation.

Your welcome And glad your having a pleasant experience with HelioHost!

Thanks

Yes, the website is currently out of date. This has been logged as Bug 32.

Meanwhile, you can login directly at http://central.heliopanel.heliohost.org/

Apparently you are still #176...?

Recent and current downtime on the central HelioPanel

At the moment we are developing the next release of the HelioPanel software: 0.5 BETA. However, some unexpected downtime as occurred in the process. We apologise for this and we will soon get HelioPanel back on track. In the meantime, features of HelioPanel will be limited and some downtime may occur. In this release one of the features is that it the software is being converted to Symfony2, meaning that most areas of the software are being remade and converted which is causing this downtime.

To prevent downtime like this occurring in the future, we are going to reflect central on the latest release instead of the nightly version from GitHub.

Link to issue on GitHub: https://github.com/HelioNetworks/HelioPanel/issues/54

I agree, too many ads can be a nightmare and annoying to navigate.

It's up to djbob whether he thinks buysellads.com or info links is a good idea.

I actually started making a conduit toolbar and never finished it...

No, sorry. HelioHost specialises in free web hosting and does not offer any premium services.

Dedicated IPs are required for using SSL and cost $12 per year.

This support request is being escalated to our root admin.

djbob only has the ability to give a user a Shared IP; support admins can't.

I thought it was $12/year?

Are you using Parked or Addon?

Last time I messed with those ads something very bad could have happened, so...

This support request is being escalated to our root admin.

You can use the standard port to attempt to login; read the instructions on the wiki article:

http://wiki.helionet.org/How_to_access_cPanel

Did you wait 24 hours for your sub domain to become active?

djbob has been inactive recently, his last activity was nearly a week ago. Unfortunately we don't have access to WHM so we cannot solve this issue.

I have emailed djbob about this issue. Hopefully he will solve it soon.

Woo hoo! I have finally worked it out! I enabled display_errors in my PHP configuration that showed me the error. Then I did some research on the error, and it appears that the uploadfile.php and uploads/ had the wrong directory - it only worked with permissions of 0777.

Thanks for your help, xaav!

Closing after nearly a month of attempts

Where would you suggest we add more AdSense ads?

Your welcome!