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Everything posted by HelioHost
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Username: gdscskku, Server: Tommy, Main domain: kingo.dev Hello there, I would like to request some important changes on our account (gdscskku) settings in the aspects of domain and email settings. 1. Please change the main domain from kingo.dev to *gdscskku.geonhui.com * -- we no longer use the old domain kingo.dev anymore. 2. Please add *gdsc.skku.edu * as a secondary domain so that we can host our website linked with this domain. 3. Please change the account email from gdsc.skku@gmail.com to *gdsc.skku@geonhui.com *. Thanks, GDSC SKKU
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[HH#472179] Adding a domain to my website...
HelioHost replied to HelioHost's topic in Email Support
only the subdomain go.danielgoad.site please On Tue, Sep 26, 2023 at 11:47?PM HelioHost Support wrote: > Like it says in the email you get when you sign up and on your dashboard > next to the news, you can't add new domains on your own yet, but you will > be able to eventually. Would you like danielgoad.site added too or only the > subdomain go.danielgoad.site? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57089 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -
Where Can I find the invitation? I cannot sign in my account ????? ????.www.avast.com ???? ??? 1 ??? 2023 ???? 12:44??.?., ?/? HelioHost Support < support@heliohost.org> ??????: > Invite sent. Also, the old accounts username was zerbas > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57142 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- *?? ????????, ???????? ??????*
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Never mind. I just paid $1 for an account on Tommy. What happened to domains like jaybird.heliohost.org? Michael On Sun, Oct 1, 2023 at 6:20?PM HelioHost Support wrote: > Your message (Account status) has been assigned the tracking ID > [HH#996291]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#996291] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57158 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >
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Username: N/A, Server: N/A, Main Domain: N/A I had a free account on Stevie, then Johnny, then it crashed and I've been waiting for a very long time for my account to be reinstated. I used michael.apicella@gmail.com and an account name of jaybird. Did I miss something? Do I have to attempt to get another free account? Michael
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Username: ahajjami, Server: Tommy, Main domain: ahajjami.helioho.st Hi there, I would like to add a domain as the main domain to my account. The domain will be "iwanttogotour.com" Please, my username is Ahajjami. Thanks
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teo0123456789@gmail.com ???? ??? 1 ??? 2023 ???? 1:46??.?., ?/? HelioHost Support < support@heliohost.org> ??????: > That doesn't find anything. What email address are you logging in with > when you get the move to plesk message you mentioned? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57142 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- *?? ????????, ???????? ??????*
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I don't remember. If I am not mistaken my name was ' tzerbas' , but I am not 100% sure . ????? ????.www.avast.com ???? ??? 30 ??? 2023 ???? 11:28??.?., ?/? HelioHost Support < support@heliohost.org> ??????: > What was the username of your old account? We can send you an invite to > create a new one. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57142 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- *?? ????????, ???????? ??????*
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Username: N/A, Server: N/A, Main Domain: N/A I dont remember I think tzerbas if I am not mistaken. ???? ??????? 30 ??????????? 2023, ? ??????? HelioHost Support < support@heliohost.org> ??????: > What was the username of your old account? We can send you an invite to > create a new one. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57142 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- *?? ????????, ???????? ??????*
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Username: N/A, Server: N/A, Main Domain: N/A Good morning , whenever I log in your site , I always got a message Your account is ready to transfer to Plesk. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer. If you didn't receive an email please contact support or email support@heliohost.org for assistance. What should -- *?? ????????, ???????? ??????* ????? ????.www.avast.com
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Username: jumonjii, Server: Johnny, Main domain: funstuff.heliohost.us Hello - I need to reset my password Username is jumonjii Email is either jumonjii@aol.com or jumonjii@gmail.com I can't remember. Thanks
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VPS number: 79, VPS ID: 476 Hello, I would like to cancel my VPN subscription with HelioHost. My email address associated with the subscription is lotfi.touil7@gmail.com. Please ensure that I am not charged again, and I would also like my VPS account to be deleted. If there are any additional details required from me, please let me know. Thank you for your assistance. Lotfi TOUIL
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[HH#179455] Re: HelioHost VPS Cancel Request
HelioHost replied to HelioHost's topic in Email Support
Thanks for your quick response. We believe this may caused by the interconnection at HK/SG. Anyway, thanks for your patience and support. Anson Tsang Hyper Group Network Ltd. ________________________________ -
Thank You! Now I merged to Plesk, have a good day! El mar, 26 sept 2023 a la(s) 14:23, HelioHost Support (support@heliohost.org) escribi?: > Invite sent. It might be in your spam folder. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57094 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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Thanks for the fast answer! I guess it is jgtwitch, hope it helps:D El mar, 26 sept 2023 a la(s) 13:02, HelioHost Support (support@heliohost.org) escribi?: > That email was sent and lost long ago. What was the username of the old > account? I can send you a new invite... > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57094 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: N/A, Server: N/A, Main Domain: N/A Hello! I have a HelioHost account, and when i log in an advertisment appears, saying that "Your account is ready to transfer to Plesk. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer.", but I didn?t received and email yet, how I move to Plesk? Greetings!
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[HH#179455] Re: HelioHost VPS Cancel Request
HelioHost replied to HelioHost's topic in Email Support
We found that the latency depends on access time. From our backend statistics, it around 360 - 400ms during morning and night times (around 7-10 and 19-23 UTC+8). The average latency would be around 120ms. Since this VPS is for our development and testing purposes, normal latency is acceptable (which less than 120ms). However, 200ms caused our application fail to access our database cluster and our teams cannot continue to test on the VPS, so we decided to cancel the subscription. Most edge node are located at SG and our main datacentre are located at HK. Best regards, Anson Hyper Group Network Ltd. ________________________________ -
Username: danielgoad214, Server: Tommy, Main domain: danielgoad.helioho.st I have looked all over Plesk for where I am supposed to add a new domain or subdomain, but i can't find it. Is this something that support has to do? If so, please add: *GO.DanielGoad.site* Thank You!
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Username: danielgoad214, Server: Tommy, Main domain: danielgoad.helioho.st On the wiki/faq page at https://wiki.helionet.org/faq, the section titled "How do I change my main domain?" has a link to the "Main Domain Change Script" at http://www.heliohost.org/home/support/scripts/domain , however that page gives a 404-Not Found error Thank You!
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VPS number: 82, VPS ID: 477 Dear Support, We are confirmed to remove the VPS since the latency between our edge nodes to your VPS is very high. Therefore, we would like to cancel the subscription. Thanks again for your patience and understanding. Best regards, Anson Tsang Hyper Group Network Ltd. ________________________________
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Thank you. It worked. As always excellent support from Heliohost support team. You can close this ticket. Thank you Paul On Sun, Sep 24, 2023, 10:03 AM HelioHost Support wrote: > You can set a new password for the Hestia admin account by running this > command via SSH sudo /usr/local/hestia/bin/v-change-user-password admin > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57042 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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VPS number: 87, VPS ID: 486 I would like to add a Donor Site ($6) on Tommy. I currently have a VPS account and want the VPS account to remain as is, I just want to check out the options and hosting services that you offer out of the box. I just do not see how to add a hosting package on to my account. I have seen warnings about users with multiple accounts and how that is not allowed, so I wanted to check before trying to do anything on my own that might cause problems. If yall can add the $6 donation package, (or tell me how to), I can update my PayPal subscription payment. Thanks! -Daniel Goad
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VPS number: 87, VPS ID: 486 Awesome, thank you so much! On Sat, Sep 23, 2023 at 10:39?PM HelioHost Support wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Danielgoad, > > Please find details of the VPS below: > > Username: danielgoad > Password: > IPv4: 65.19.166.226 > IPv6: 2001:470:1:1ee::87 > SSH Port: 22 > Memory: 2 GB > CPUs: 2 > Storage: 50 GB > OS: Ubuntu22 > Domain: vps87.heliohost.us > > If you want to run something as root, use "sudo " to run a single > command or "sudo su" to switch to root using your password. > > All of the latest updates are done and everything should be good to go. > Let us know if you'd like another free something.heliohost.us domain > pointed at your VPS. You can host any domain you want by setting the > domain's A record to the ipv4, and an AAAA record for the ipv6 listed above. > > If you have any questions don't hesitate to ask. You can reply to this > email, post on the forums https://helionet.org/ or discord > https://heliohost.org/chat/ with VPS questions. > Login To VPS Dashboard > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >
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Username: N/A, Server: N/A, Main Domain: N/A Good morning, I am a future donor of your platform, I need to get information about your hosting. I have several domains, could I add to my account several domains? I put below my domains. https://webproxy.eu.org/ https://doywifi.eu.org/ https://jmhost.eu.org/ https://jmst.eu.org/ https://libretranslatepro.eu.org/ https://llamaditas.eu.org/ https://plugliin.eu.org/ https://buscatope.eu.org/ https://emuladoron.eu.org/ https://rapidleecher.eu.org/ https://jonatanmc.eu.org/ https://jmcrypto.eu.org/ All my websites are static, I guess I can use your services without problems, no? Attention: jmcrypto.eu.org is a faucet, but it is still a static web, it works with javascript, and with a little bit of php (To hide the secret api key of faucetpay and ban users). Are faucets allowed on your hosting? Are you allow to upload a proxy (For example Glide) on your hosting? As a donor, do I also need to log in every month to my account so that my account is not deactivated? To reduce traffic, can I use cloudflare CDN for my domains? On the other hand, I would like to request a new feature for your platform. I would like the platform to allow to upload static web pages to IPFS and to have an IPFS gateway to point the domain to that gateway, this way I could show the web without using the php server. Thanks, Regards Translated with www.DeepL.com/Translator (free version) Enviado con el correo electr?nico seguro de [Proton Mail](https://proton.me/).
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VPS number: 31, VPS ID: 52 My Hestiacp was not responding and my server was very slow so I apt upgrade and update the server. It looked fine and didn't give me any errors but when I went to log into Hestiacp it wouldn't let me login. And now my server is giving me an error message. Any help would be appreciated. Paul -- Every man dies. Not every man really lives. William Wallace
