Jump to content

HelioHost

Members
  • Posts

    8483
  • Joined

  • Last visited

  • Days Won

    80

Everything posted by HelioHost

  1. And what about adding sub domains by myself request ? On Fri, Dec 8, 2023, 22:05 HelioHost Support wrote: > We no longer have cPanel due to the licenses being revoked. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  2. Can't I get a CPanel ? I also wanna add some sub domains and some softaculous apps to be installed. So can I do it my self pleas ? On Fri, Dec 8, 2023, 21:55 HelioHost Support wrote: > Python has no user interface, you just use it. You should be able to log > in through https://heliohost.org/login/ for Plesk. Also, keep in mind the > domain may take up to 2 hours to work now that it's set correctly. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  3. Invalid login it says. And also can you tell me where's my cpanel and python ? On Fri, Dec 8, 2023, 21:44 HelioHost Support wrote: > changed > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  4. The account created with 'ppblk.heliohost.us' domain . Change it to ' ppblk.space' please. On Fri, Dec 8, 2023, 21:32 HelioHost Support wrote: > Not sure why it's not letting you use it as that Johnny account was > deleted, but the easiest fix is to pick a different domain for now (e.g. > ppblk.heliohost.us) and let me know once the account is finished setting > up so I can change it to your domain for you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  5. I got it. A new problem. My domain is ppblk.space but it cannot be used in this tommy account. I used that domain in a johnny account. Can you fix that for me? Please. On Fri, Dec 8, 2023, 21:07 HelioHost Support wrote: > Resent. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  6. *My Transaction ID:* 2TX98386FB117391Y *Business Transaction ID:* 18S80181PT279090M These are the transaction details. On Fri, Dec 8, 2023, 18:10 HelioHost Support wrote: > The support email does not accept attachments. Please include the > transaction number in the body of the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  7. Username: N/A, Server: N/A, Main Domain: N/A Hey. I paid (donated) for a Tommy account. But I didn't received one. Am attaching the payment receipt.
  8. Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st Remove list of subdomains: - https://alphan.masterk.helioho.st/ - https://smkit.masterk.helioho.st/
  9. Username: ebsug, Server: Johnny, Main domain: ebsug.heliohost.us Hi, Am getting the default apache web page on humkay.com hosted on Jonny Server, instead of the website homepage. I have already tried reinstalling wordpress core files, running all pending updates and still have no change. Please advise on how to proceed. Thank you. Regards ebsug
  10. Username: N/A, Server: N/A, Main Domain: N/A l sent you an email a few days ago and I have been expecting to hear from you, please confirm if you received my previous email. Yours Sincerely, Terry Edward Barwick
  11. Username: ahajjami, Server: Tommy, Main domain: iwanttogotour.com third email
  12. Username: segamini, Server: Johnny, Main domain: segamini.heliohost.us *Hello. * Could you help me with account login: *segamini *? I paid for a better place in queue and faster migration process when Ricky was migrating to Johnny. Now I cannot login to my account *segamini*. I cannot even create account on email address segaminiapp@gmail.com because it is already taken. I've just renewed my account but after that I get a message: Unable to login with that username and password. My account was on ricky server. *PLease help me.* *Micheal Mazurkiewicz*
  13. Username: fernandezoteroan, Server: Johnny, Main domain: redcomunidadsocial.helioho.st Yes ok but what I need is to publish my files from my social network with that public html folder because without that my social network does not appear or how can I download the public html folder and I have seen heliohost videos where that mentioned folder appears to mount social network or other websites and be able to upload my files with that public html folder without that I will not be able to upload files and have my page appear for the public good day what a shame for the inconvenience tenquio good day
  14. Yes ok but what I need is to publish my files from my social network with that public html folder because without that my social network does not appear or how can I download the public html folder and I have seen heliohost videos where that mentioned folder appears to mount social network or other websites and be able to upload my files with that public html folder without that I will not be able to upload files and have my page appear for the public good day what a shame for the inconvenience El mi?., 29 de noviembre de 2023 4:43 p. m., HelioHost Support < support@heliohost.org> escribi?: > We use Plesk so the folder that you upload to is httpdocs not public_html. > So for instance httpdocs/index.html = > redcomunidadsocial.helioho.st/index.html > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57757 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  15. Username: fernandezoteroan, Server: Johnny, Main domain: redcomunidadsocial.helioho.st Hello, I have a question, I am new to heliohost, how can I download the public html folder to be able to set up my social network or how do I search for it or what should I do? I sincerely thank you. I also have a cognitive disability but I have a lot of knowledge and studies in creating software. I hope Can you help me I hope for a quick response
  16. Username: fernandezoteroan, Server: Johnny, Main domain: redcomunidadsocial.helioho.st Hello, I have a question, I am new to heliohost, how can I download the public html folder to be able to set up my social network or how do I search for it or what should I do? I sincerely thank you. I also have a cognitive disability but I have a lot of knowledge and studies in creating software. I hope Can you help me I hope for a quick response
  17. Username: cktrack, Server: Tommy, Main domain: cktrack.heliohost.org I received a note to log back into my site because I haven't logged in in 30 days. I tried to log in, but I'm getting the following message: Unable to login with that username and password Please help! ID: cktrack Email: david.drechsler@cox.net mailto:david.drechsler@cox.net Website: cktrack.heliohost.org https://cktrack.heliohost.org/
  18. Username: hunter93, Server: Tommy, Main domain: hdpchronicle.heliohost.us I am having a problem renewing my account, after submitting the renewal form, it keeps saying its trying to renew the account but its not working, I've been waiting for awhile.
  19. How To Fix Load Issue, By Not Using Website? On Monday, 20 November 2023 at 15:09, HelioHost Support wrote: > My apologies, I forgot this suspension request existed and your account was suspended again. I undid it. You should be good too go to fix the account now. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57648 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/
  20. Username: giuseppedim, Server: Tommy, Main domain: giuseppedim.helioho.st Now it works, but why? Thanks for your work ________________________________ Da: Giuseppe Di Menna Inviato: venerd? 17 novembre 2023 17:19 A: support@heliohost.org Oggetto: I can't access Hi, i cannot access to my heliohost account: giuseppedim and also my db: giuseppedim_tdg_bot @ tommy2.heliohost.org is unreachable. thanks
  21. Username: giuseppedim, Server: Tommy, Main domain: giuseppedim.helioho.st Hi, i cannot access to my heliohost account: giuseppedim and also my db: giuseppedim_tdg_bot @ tommy2.heliohost.org is unreachable. thanks
  22. I don't know how to fix it when I try to login using this URL provided you to manage load "https://heliohost.org/dashboard/load/" it shows, Your account has been suspended. Please review the terms of service. If you believe that your account was suspended in error please let us know by opening a support ticket on our forums. I want my account, please provide me proper steps/guidance & Give access to my account. I need it. On Saturday, 18 November 2023 at 21:45, HelioHost Support wrote: > It's suspended for causing high server load, not for inactivity. Your account was using too much CPU (10132 units, the limit is 10000 per day). You can monitor your load here: https://heliohost.org/dashboard/load/ Please fix the load issue quickly. Unsuspended. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57648 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/
  23. Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st My account got suspended due to inactivity. Please give access to my account back. I will keep login regularly.
  24. Username: n8yeung, Server: Tommy, Main domain: nathanyeung.com Can you reset my password? On Sat, Nov 11, 2023 at 10:18?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey N8yeung, > > It's been a while since we've seen you. Are you still using your hosting > account? The last time you logged in was 2023-10-14. In order to keep your > website active you must log into your control panel at least once every 30 > days. > > If you wish to continue using your hosting plan you will need to log in by > clicking the link below. Next, provide your email and password in the box > and click log in to access your dashboard. If you don't log in sometime in > the next few days your website will be replaced with a inactive page. > > Our apologies for requiring you to log in to your account to continue > using it. We understand that once you get your website perfected there is > little reason to view your control panel anymore, but if we didn't have a > way of determing which accounts were abandoned our servers would quickly > become even more overloaded than they already are. > > We plan on releasing a new server named Morty soon where you won't have to > login to keep your account active that you may be interested in. We'll make > a news post when this new server is available. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >
  25. Username: victord1, Server: Tommy, Main domain: victord.heliohost.org Hello! I hope this my e-mail find you well. Today, I try several times to access to my account in Heliohost, but I have a message saying that I'm unable to logIn. Can you verify this situation please? ? Email: victoremanuel40@hotmail.com User: victord1 Here a screenshot: [cid:aba528ef-e9fb-4c88-8943-2bc29f48246d] Thanks for your help! Best regards, Victor
×
×
  • Create New...