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Everything posted by HelioHost
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And what about adding sub domains by myself request ? On Fri, Dec 8, 2023, 22:05 HelioHost Support wrote: > We no longer have cPanel due to the licenses being revoked. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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Can't I get a CPanel ? I also wanna add some sub domains and some softaculous apps to be installed. So can I do it my self pleas ? On Fri, Dec 8, 2023, 21:55 HelioHost Support wrote: > Python has no user interface, you just use it. You should be able to log > in through https://heliohost.org/login/ for Plesk. Also, keep in mind the > domain may take up to 2 hours to work now that it's set correctly. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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Invalid login it says. And also can you tell me where's my cpanel and python ? On Fri, Dec 8, 2023, 21:44 HelioHost Support wrote: > changed > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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The account created with 'ppblk.heliohost.us' domain . Change it to ' ppblk.space' please. On Fri, Dec 8, 2023, 21:32 HelioHost Support wrote: > Not sure why it's not letting you use it as that Johnny account was > deleted, but the easiest fix is to pick a different domain for now (e.g. > ppblk.heliohost.us) and let me know once the account is finished setting > up so I can change it to your domain for you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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I got it. A new problem. My domain is ppblk.space but it cannot be used in this tommy account. I used that domain in a johnny account. Can you fix that for me? Please. On Fri, Dec 8, 2023, 21:07 HelioHost Support wrote: > Resent. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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*My Transaction ID:* 2TX98386FB117391Y *Business Transaction ID:* 18S80181PT279090M These are the transaction details. On Fri, Dec 8, 2023, 18:10 HelioHost Support wrote: > The support email does not accept attachments. Please include the > transaction number in the body of the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58017 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: N/A, Server: N/A, Main Domain: N/A Hey. I paid (donated) for a Tommy account. But I didn't received one. Am attaching the payment receipt.
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Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st Remove list of subdomains: - https://alphan.masterk.helioho.st/ - https://smkit.masterk.helioho.st/
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Username: ebsug, Server: Johnny, Main domain: ebsug.heliohost.us Hi, Am getting the default apache web page on humkay.com hosted on Jonny Server, instead of the website homepage. I have already tried reinstalling wordpress core files, running all pending updates and still have no change. Please advise on how to proceed. Thank you. Regards ebsug
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Username: N/A, Server: N/A, Main Domain: N/A l sent you an email a few days ago and I have been expecting to hear from you, please confirm if you received my previous email. Yours Sincerely, Terry Edward Barwick
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Username: ahajjami, Server: Tommy, Main domain: iwanttogotour.com third email
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Username: segamini, Server: Johnny, Main domain: segamini.heliohost.us *Hello. * Could you help me with account login: *segamini *? I paid for a better place in queue and faster migration process when Ricky was migrating to Johnny. Now I cannot login to my account *segamini*. I cannot even create account on email address segaminiapp@gmail.com because it is already taken. I've just renewed my account but after that I get a message: Unable to login with that username and password. My account was on ricky server. *PLease help me.* *Micheal Mazurkiewicz*
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Username: fernandezoteroan, Server: Johnny, Main domain: redcomunidadsocial.helioho.st Yes ok but what I need is to publish my files from my social network with that public html folder because without that my social network does not appear or how can I download the public html folder and I have seen heliohost videos where that mentioned folder appears to mount social network or other websites and be able to upload my files with that public html folder without that I will not be able to upload files and have my page appear for the public good day what a shame for the inconvenience tenquio good day
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Yes ok but what I need is to publish my files from my social network with that public html folder because without that my social network does not appear or how can I download the public html folder and I have seen heliohost videos where that mentioned folder appears to mount social network or other websites and be able to upload my files with that public html folder without that I will not be able to upload files and have my page appear for the public good day what a shame for the inconvenience El mi?., 29 de noviembre de 2023 4:43 p. m., HelioHost Support < support@heliohost.org> escribi?: > We use Plesk so the folder that you upload to is httpdocs not public_html. > So for instance httpdocs/index.html = > redcomunidadsocial.helioho.st/index.html > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57757 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: fernandezoteroan, Server: Johnny, Main domain: redcomunidadsocial.helioho.st Hello, I have a question, I am new to heliohost, how can I download the public html folder to be able to set up my social network or how do I search for it or what should I do? I sincerely thank you. I also have a cognitive disability but I have a lot of knowledge and studies in creating software. I hope Can you help me I hope for a quick response
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Username: fernandezoteroan, Server: Johnny, Main domain: redcomunidadsocial.helioho.st Hello, I have a question, I am new to heliohost, how can I download the public html folder to be able to set up my social network or how do I search for it or what should I do? I sincerely thank you. I also have a cognitive disability but I have a lot of knowledge and studies in creating software. I hope Can you help me I hope for a quick response
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Username: cktrack, Server: Tommy, Main domain: cktrack.heliohost.org I received a note to log back into my site because I haven't logged in in 30 days. I tried to log in, but I'm getting the following message: Unable to login with that username and password Please help! ID: cktrack Email: david.drechsler@cox.net mailto:david.drechsler@cox.net Website: cktrack.heliohost.org https://cktrack.heliohost.org/
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Username: hunter93, Server: Tommy, Main domain: hdpchronicle.heliohost.us I am having a problem renewing my account, after submitting the renewal form, it keeps saying its trying to renew the account but its not working, I've been waiting for awhile.
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How To Fix Load Issue, By Not Using Website? On Monday, 20 November 2023 at 15:09, HelioHost Support wrote: > My apologies, I forgot this suspension request existed and your account was suspended again. I undid it. You should be good too go to fix the account now. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57648 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/
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Username: giuseppedim, Server: Tommy, Main domain: giuseppedim.helioho.st Now it works, but why? Thanks for your work ________________________________ Da: Giuseppe Di Menna Inviato: venerd? 17 novembre 2023 17:19 A: support@heliohost.org Oggetto: I can't access Hi, i cannot access to my heliohost account: giuseppedim and also my db: giuseppedim_tdg_bot @ tommy2.heliohost.org is unreachable. thanks
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Username: giuseppedim, Server: Tommy, Main domain: giuseppedim.helioho.st Hi, i cannot access to my heliohost account: giuseppedim and also my db: giuseppedim_tdg_bot @ tommy2.heliohost.org is unreachable. thanks
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I don't know how to fix it when I try to login using this URL provided you to manage load "https://heliohost.org/dashboard/load/" it shows, Your account has been suspended. Please review the terms of service. If you believe that your account was suspended in error please let us know by opening a support ticket on our forums. I want my account, please provide me proper steps/guidance & Give access to my account. I need it. On Saturday, 18 November 2023 at 21:45, HelioHost Support wrote: > It's suspended for causing high server load, not for inactivity. Your account was using too much CPU (10132 units, the limit is 10000 per day). You can monitor your load here: https://heliohost.org/dashboard/load/ Please fix the load issue quickly. Unsuspended. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=57648 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/
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Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st My account got suspended due to inactivity. Please give access to my account back. I will keep login regularly.
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Username: n8yeung, Server: Tommy, Main domain: nathanyeung.com Can you reset my password? On Sat, Nov 11, 2023 at 10:18?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey N8yeung, > > It's been a while since we've seen you. Are you still using your hosting > account? The last time you logged in was 2023-10-14. In order to keep your > website active you must log into your control panel at least once every 30 > days. > > If you wish to continue using your hosting plan you will need to log in by > clicking the link below. Next, provide your email and password in the box > and click log in to access your dashboard. If you don't log in sometime in > the next few days your website will be replaced with a inactive page. > > Our apologies for requiring you to log in to your account to continue > using it. We understand that once you get your website perfected there is > little reason to view your control panel anymore, but if we didn't have a > way of determing which accounts were abandoned our servers would quickly > become even more overloaded than they already are. > > We plan on releasing a new server named Morty soon where you won't have to > login to keep your account active that you may be interested in. We'll make > a news post when this new server is available. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >
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Username: victord1, Server: Tommy, Main domain: victord.heliohost.org Hello! I hope this my e-mail find you well. Today, I try several times to access to my account in Heliohost, but I have a message saying that I'm unable to logIn. Can you verify this situation please? ? Email: victoremanuel40@hotmail.com User: victord1 Here a screenshot: [cid:aba528ef-e9fb-4c88-8943-2bc29f48246d] Thanks for your help! Best regards, Victor
